Nicky answers your questions about the MiniMed™ 670G system

Nicky next to quote block

Meet our MiniMedTM 670G system video star, Nicky Williams. We think she’s pretty amazing. 

I’ve met a lot of inspiring people with diabetes. But when I was lucky enough to meet Nicky, this 17-year-old who plays soccer, hikes mountains, rides horses, excels in school and is a working through an ambitious “1000 places to see” list, I was wowed. Talk about someone not letting diabetes hold her back. 

She’s also been using the MiniMedTM 670G system for more than a year as a clinical trial participant and kindly volunteered to let us share her story in photos, video and more. We know you’re all curious to hear what the new system is like in the real world, so we recently asked our social community what you’d like to ask Nicky. Today, she’s answering your questions!

Nicky next to text block

What's your favorite part of the new system and does the system work well with your daily life?
 

Diabetes is hard for anyone, but as a busy teenager who just wants to go have fun with friends it can be extremely hard to take care of both. However because my MiniMedTM 670G system is capable of helping me take care of diabetes, it allows me to focus on being a teenager rather than a diabetic. 

My favorite part of the system is how confident the pump, especially the Auto Mode feature, makes me in my diabetes. It takes care of most of my blood sugar fluctuations without me having to even think about it. And I know that if anything even starts to go wrong with my sensor glucose then it will notify me so that I will have plenty of time to deal with it. Because of this it has definitely become an essential part of my busy life. I have tried to go a few days without the system, and have noticed that I am much more anxious throughout the day because I do not have that extra help from the system and have noticed that my blood sugars are much worse on those days. 

Nicky wearing the MiniMed 670G insulin pumpHow does the pump operate during a sensor warm up, and how does the system work if something goes wrong with your sensor? Is there a default operating system is place for these times?
 

For me it generally takes a few hours to do the entire process of charging my transmitter and putting on a new sensor so that it can warm up. Because of this, I am generally not in Auto Mode and I am running on the default operating system (Manual Mode) for most of the warm up. The default operating system for the MiniMedTM 670G system is the normal operating systems of most pumps with just the use of constant basal and regular boluses. It is always available and is what the pump reverts to when it is not in the hybrid closed-loop. During this time, as long as all my settings are still accurate, then everything operates well for me. 

About the bad sensor, it is not common that I get a bad sensor as long as I wear the tape, which is generally pretty strong. However the few times that I have messed up the sensor’s tape tab the MiniMedTM 670G system stopped getting information from the sensor. I knew something was wrong with it and have been able to quickly address the issue. Editor’s Note: In Manual Mode, you can use the system as an integrated pump and sensor like Nicky does, with Suspend on low or with Suspend before low. 
 

Is the new sensor truly accurate? When it is in Auto Mode is it truly auto for basal or does it tell you to go stick your finger then it makes changes? 
 

I have found the sensor to be extremely accurate and is generally within about 20% of my actual blood sugar (I think last time I compared the sensor glucose to my tested bg it was like 6 mg/dL off!). I would say the only time it is kind of far off is when my blood sugar is radically changing so the sensor isn’t able to keep up with it, but it is still only about 30 mg/dL off. Also, when you are in Auto Mode it will take care of small highs or lows but it is not capable of taking care of quick or large changes in my sensor glucose levels, like ones above 200 mg/dL. 

Because of this, it is recommended I test by fingerstick and correct when my numbers are high or treat if low. The pump may move you out of Auto Mode and back into the normal basal mode if the sensor doesn’t feel like it is accurate. To get back into Auto Mode I have to prick my finger and calibrate with that blood sugar and possibly follow some other instructions depending on what the pump wants. The system must be calibrated with a blood sugar check every 12 hours or else it will transfer me out of Auto Mode. 
 

Does the 120 mg/dL target make you high? I feel like it should be lower.
 

The 120 mg/dL target generally works for me; however I have always had the 120 mg/dL target so I personally do not know if a different one would be better or worse. I have however found that there are many other settings I can change if I am running high which can help bring my glucose levels down. For example, if I am running high in the morning then I might change my morning Insulin to Carb ratio to be more aggressive to help keep my blood sugar lower. 
 

Have you been able to sleep better on the system? My teenage son sleeps through the alarms of his current pump!
 

My numbers have definitely been better and more even throughout the night. I generally coast around the 100-150 range while in Auto Mode on the MiniMedTM 670G system. The pump is able to take care of most of the rises and dips of my diabetes overnight without me having to do anything. However while it does take care of many of the fluctuations it will generally try to wake me up if I am too far out of range, in which case it changes out of Auto Mode and into just the normal basal rate. To go along with this I also sleep through most of the alarms, unless I am either really low or really high, in which case my body generally naturally wakes me up. Overall though, I found that if I am not woken by any alarms, it definitely helps me to get a better night’s sleep and feel more rested in the morning. Nicky checking the pump while in bed

Side note: The alarms are loud, even on vibrate, so if you are sleeping over with a friend you might want to warn them just in case it wakes them up. 
 

How does a system like this manage high carb meals, like a bowl of spaghetti?
 

In my experience, if I pre-bolus for big carb meals then it handles the meal pretty well and my numbers stay relatively flat. However, if I post-meal bolus, which is what I usually do because I am not good at pre-bolusing, then I generally end up spiking up into the high 200’s for about 2 hours until the insulin is able to catch up. Once the insulin catches up the pump is able bring me back to a good blood sugar range and keep me there even if there are any little post meal fluctuations like a small low. 
 

How do you handle exercise while in Auto Mode?       
  

Girl on soccer field checking the pumpIn activities that I am able to keep my pump on for, like jogs, riding my horse, and hiking, I have found the temp target to be extremely helpful. (The Nicky kicking a soccer ballTemp Target allows me to change the 120 mg/dL target to 150 mg/dL for a few hours). I didn’t use the Temp Target for about the first 6 months of using the pump, but since I discovered it, I have fallen in love with it! I can’t even count the amount of times it has helped my number stay at 150 mg/dL when I know that without it I would have gone low.  However, there are still times when my blood sugar has dropped during exercise. In many of those cases I have been able to start treating the low before it got serious because I was able to watch the arrows on the screen and see which direction my glucose was going.
 

I started the MiniMedTM 630G three weeks ago and slated to migrate to the MiniMedTM 670G in the next few months. My sugars run high when I travel. Has the MiniMedTM 670G simplified your adjustments when traveling?
 

I have found that I too run high when I travel and have definitely noticed that the Auto Mode feature helps to make compensating for that easier. It takes care of the most of the general highs for me throughout the day and keeps me more vigilant on them. It’s able to get my numbers down to the 120 mg/dL range overnight and keeps them there throughout the night. However, I also generally need to be a little more generous with my bolusing for the first few days. I think, though that the majority of that issue stems from my diet being more carb heavy while I am traveling. 

Editor’s note: want to hear more? Listen to our Facebook Live with Nicky here. 

 

Important Safety Information 
The Medtronic MiniMed 670G system is intended for continuous delivery of basal insulin (at user selectable rates) and administration of insulin boluses (in user selectable amounts) for the management of type 1 diabetes mellitus in persons, fourteen years of age and older, requiring insulin as well as for the continuous monitoring and trending of glucose levels in the fluid under the skin. The MiniMed 670G system includes SmartGuard technology, which can be programmed to automatically adjust delivery of basal insulin based on continuous glucose monitor sensor glucose values, and can suspend delivery of insulin when the sensor glucose value falls below or is predicted to fall below predefined threshold values. The system requires a prescription. 
The Guardian Sensor (3) glucose values are not intended to be used directly for making therapy adjustments, but rather to provide an indication of when a fingerstick may be required. A confirmatory finger stick test via the CONTOUR®NEXT LINK 2.4 blood glucose meter is required prior to making adjustments to diabetes therapy. All therapy adjustments should be based on measurements obtained using the CONTOUR®NEXT LINK 2.4 blood glucose meter and not on values provided by the Guardian Sensor (3).  Always check the pump display to ensure the glucose result shown agrees with the glucose results shown on the CONTOUR®NEXT LINK 2.4 blood glucose meter. Do not calibrate your CGM device or calculate a bolus using a blood glucose meter result taken from an alternative site (palm) or from a control solution test. Do not calibrate your CGM device when sensor or blood glucose values are changing rapidly, e.g., following a meal or physical exercise.  If a control solution test is out of range, please note that the result may be transmitted to your pump when in the “Always” send mode. 
WARNING: Medtronic performed an evaluation of the MiniMed 670G system and determined that it may not be safe for use in children under the age of 7 because of the way that the system is designed and the daily insulin requirements. Therefore, this device should not be used in anyone under the age of 7 years old. This device should also not be used in patients who require less than a total daily insulin dose of 8 units per day, because the device requires a minimum of 8 units per day to operate safely. 
Only use rapid acting U100 insulin with this system. Pump therapy is not recommended for people whose vision or hearing does not allow recognition of pump signals and alarms. Pump therapy is not recommended for people who are unwilling or unable to maintain contact with their healthcare professional. The safety of the MiniMed 670G system has not been studied in pregnant women. For complete details, including product and important safety information concerning the system and its components, please consult http://www.medtronicdiabetes.com/important-safety-information#minimed-670g and the appropriate user guide at http://www.medtronicdiabetes.com/download-library  
 

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Blog comments

Submitted by Karrie Hawbaker (not verified) on

In reply to by chip (not verified)

Absolutely, Chip. You can fill your reservoir with as much insulin as you need for the duration of your reservoir and infusion set. If you need particular instructions, please give our team a call at 800.646.4633, option 1.

Submitted by megan neronha (not verified) on

In reply to by Commenter (not verified)

If I am in Auto Mode and I am below 70 will my pump stop giving me insulin or would I stop t manually? I am using the Minimed 670g and the CGM

Submitted by Karrie Hawbaker (not verified) on

In reply to by megan neronha (not verified)

Great question, Megan. In Smartguard Auto Mode, if you sensor glucose falls below your preset limit, your basal insulin delivery would be suspended until all Auto Mode readiness conditions have been met. To learn more you can refer to the Auto Mode section of your user guide (found here:http://bit.ly/2O7HzHs) or give our technical support team a call at 800.646.4633, option 1.

Submitted by Catherine Bliss (not verified) on

In reply to by Commenter (not verified)

I'm planning to do some snorkling this summer. Is there a product on the market that will provide additional water protection for my Enlite transmitter and sensor?

Submitted by Karrie Hawbaker (not verified) on

In reply to by Catherine Bliss (not verified)

We appreciate you reaching out, Catherine. Your transmitter and sensor, when connected, form a waterproof seal and can be submerged for up 30 minutes in 8 feet of water. We have not tested any additional products for water protection and are unable to make any recommendations. If you'd like to discuss this in more detail, please give our technical support team a call at 800.646.4633, option 1.

Submitted by T1 Tommy (not verified) on

In reply to by Commenter (not verified)

Hi there,

Last night my 670G decided to continue mico-bolusing after my SG had fallen below my 70 mg/dL while I slept, effectively not allowing me to return to a normal glucose. I am quite confused by how the 670G handles lows because mine at least has never suspended for a low when in Auto-mode and in this case, essentially did the opposite. Am I missing something here? I've read the manual extensively and will also ask my provider. I just know that anecdotally I've had several friends say that they have also had their pumps continue to micro-bolus when they were well below target.

Thanks!

Submitted by Karrie Hawbaker (not verified) on

In reply to by T1 Tommy (not verified)

Hi there, Tommy. This is a good conversation to have with our 24-Hour Technical Support team. They can go over your setting and ensure your pump is functioning as designed. Please give them a call at your convenience at 800.646.4633, option 1.

Submitted by Karen Hicks (not verified) on

In reply to by Commenter (not verified)

MY 670MINIMED PUMP KEEPS SHOWING TUBING BLOCKED. i HAVE CHANGED THE TUBING AND RESERVOIR SEVERAL TIMES ERROR 63

Submitted by Nicole (not verified) on

In reply to by Karen Hicks (not verified)

I'm sorry to hear this, Karen. If you haven't already, please reach out to our 24-Hour Technical Support team at 800.646.4633, option 1.

Submitted by william myers (not verified) on

In reply to by Commenter (not verified)

my 670g works well except it takes far to long if I do have an elevated glucose
My a1c has not improved on the pump after almost 2 years. I still run 7.2 to 6.8 but was more like 6.4 on manual mode. still working to improve results. It appears to me that if you miscalculate cho the pump does not have an aggressive enough ability to either keep glucose in range or stop raising rate. one of the issues I have a problem is if I get low 50 BS the correction takes a long time and then it spikes up through the roof.

Submitted by Kenneth Swanner (not verified) on

In reply to by Commenter (not verified)

I've been using the Minimed 670G for about a month now and am experiencing several "insulin flow blocked" alarms through the night. Last night alone it alarmed 24 times between 6:30 pm to 5:54 am. I changed infusion sets, tried 3 different kinds, changed reservoirs and still had trouble. We have troubleshot everything we can think of and still have no answers. What could be causing this? I've got to be able to get some sleep!! I will be grateful for any help.

Submitted by Nicole (not verified) on

In reply to by Kenneth Swanner (not verified)

We'd certainly like to look into this for you since this is not the typical experience, Kenneth. If you haven't done so, please give our 24-Hour Technical Support team a call at 800.646.4633 option #1 at your convenience.

My question is, how come the 670g pump only allows you to do a dual delivery sometimes. I am trying to use it now and the pump doesn't let me with some of my bolus's. I've tried to do it with carb bolus alone, I've tried to do it with BS alone, and I've tried to do it with carb bolus as well as BS bolus. Sometimes the pump will ask me if I want to use the dual delivery and sometimes it doesn't, it just goes straight to delivering the bolus.

Thanks!

Angela, this would be a great conversation to have with 24-Hour Technical Support team. They can make sure everything is working as designed and can be reached at 800.646.4633 option #1.

Submitted by Hannah (not verified) on

In reply to by Commenter (not verified)

Hello! When I am using my 670g it would like me to calibrate every 2 and a half hours to continue Automode. How can I change this time so I can calibrate every 6 or 12 hours? I thought the whole point of this was to test my glucose less. I am still doing it 6 times a day...

Submitted by Nicole (not verified) on

In reply to by Hannah (not verified)

Hi, Hannah. Our 24-Hour Technical Support team would be happy to review your CareLink reports with you, so we can help you with your calibrations. Please give our team a call at 800.646.4633 option #1.

I was told there is no dual bolus when in auto mode. You can do dual bolus when out of A/M like all the other Medtronic pumps. I was told if I wanted to do a type of dual bolus in A/M to go to Bolus Wizard and see what the amount of insulin it says then go out of it and do half of the amount and in 1 or more hours do the additional half of the bolus.

my 670G pump sometimes asks me to calibrate it 2-3 times during the night, which of course is annoying. Most recently this happened when the glucose reading was 114, and when i checked it the external reading was 115, so I recalibrated with that number. Two hours later it woke me again for another calibration. This does not seem correct, given that calibration every 12 hours should be sufficient, especially if it is concordant with the external BG. Please advise on how to fix this annoying problem, so i can sleep!

We can certainly understand how this can be frustrating, and we'd like to help. Our 24-Hour Technical Support Team can review your CareLink with you to get a better understanding of your sensor's behavior for a better night's sleep. Please give our team a call at 800.646.4633 option #1.


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