Far from home, but never far from help. Always by your side.

Global Assistance Service

You can travel with peace of mind because our global network is your safety net. Our Global Assistance service provides replacement supplies and pumps for patients who are away from home and cannot access these resources in normal ways. Our unparalleled service is the #1 reason people with diabetes stay with us. So travel on—we’ve got you covered in more than 100 countries worldwide.

I have used Global & Travel Support three times in the past six years. Twice I rented a travel pump when I went to Europe for an extended visit. Each time I received outstanding service. When I was hiking in Spain, they gave me the name of an English-speaking service rep in case I needed supplies while I was there."

Maureen M. Houston, TX

Compensated for their time. Thoughts and opinion are their own. Individual results may vary.

Support is a Call Away

We’re always available since traveling can have unexpected effects on your diabetes.

Travel Safely

Go on with your life without ever having to compromise your diabetes management regimen.

Join the Medtronic family today. Discover how we’re always by your side.

Have a Medtronic representative give you a call.

Are you an existing Medtronic customer?

Medtronic customer services

Current Medtronic customer?

If you’re looking for product or service assistance, please visit our customer support portal or call 24-Hour Technical Support at:
1-800-646-4633 (option 1).


Services Overview

From your first training session to ongoing support, our global team is always there to help.


Training and Education

Resources on how to get the most out of your Medtronic products.


24-Hour Technical Support:  

Here for you 24 hours a day, 7 days a week, and 365 days a year.


Medtronic respects and upholds the confidentiality of your personal information. We will not share your personal information with any third-parties, except as otherwise noted in our Website Privacy Policy.

MiniMed and SmartGuard are registered trademarks, Always By Your Side is a service mark of Medtronic, MiniMed Inc.