At this time there are no interruptions in our ability to manufacture and supply product. Our clinical team has instituted virtual video trainings for new pump and CGM customers to ensure continuity of service. Please click here for more information.
Diabetes never rests, but you are not alone. We’re with you on this journey. We’ve supported over 1.2 million people living with diabetes around the world. From your first training session to ongoing support, our global team is always there to help.
Our family of 2000+ field and customer care representatives is always available to provide the service, guidance and answers you need to better manage your diabetes.
Our StartRightSM program provides personal coaching by highly trained Diabetes Educators at a time convenient for you.
Support is offered globally in over 100 countries worldwide in 25 local languages.
Training and Education:
Our experienced training and education team will help you get the most from your new therapy.
Our unparalleled service is the # 1 reason people with diabetes stay with us.
"One of my happiest moments was when a patient I assisted in 2007 called another department for help and asked for me by name. Knowing that I had such an impact on that individual makes my job worth it."
Customer Support Specialist
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