Contact

We are here to assist you with the support you may need every step of the way. We offer detailed information about common areas of interest on our website. Please take a look at the options below.

Looking for something else?

Contact us via phone

1-800-646-4633 (toll-free)

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Product Assistance
Software Assistance
(24 hours a day, 365 days a year)

Order Supplies
Check Order Status
Update Insurance Information
(Monday - Friday, 8:00 a.m. to 6:00 p.m. Central Time)

Insulin Pump, CGM and Smart Pen Upgrade or Check Status of Recent Device Order
(Monday - Friday, 8:00 a.m. to 7:00 p.m. Central Time)

Payments and Billing
(Monday - Friday, 8:00 a.m. to 6:00 p.m. Central Time)

Returns and Exchanges
(Monday - Friday, 8:00 a.m. to 6:00 p.m. Central Time)

International contacts

Please click here for international contacts

Contact us via mail

Medtronic
18000 Devonshire Street
Northridge, CA 91325
USA

Send us a message

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If you have a medical emergency or you need specific medical advice, you should contact your primary healthcare provider or your local emergency room.

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