Contact
We are here to assist you with the support you may need every step of the way. We offer detailed information about common areas of interest on our website. Please take a look at the options below.
Looking for something else?
Contact us via phone
1-800-646-4633 (toll-free)
Phone menu options
1
Product Assistance
Software Assistance
(24 hours a day, 365 days a year)
Software Assistance
(24 hours a day, 365 days a year)
2
Order Supplies
Check Order Status
Update Insurance Information
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)
Check Order Status
Update Insurance Information
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)
3
Insulin Pump, CGM, and Smart Pen Upgrade or Check Status of Recent Device Order
(Monday - Friday, 8:00 a.m. to 7:00 p.m. CT)
(Monday - Friday, 8:00 a.m. to 7:00 p.m. CT)
4
Payments and Billing
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)
5
Returns and Exchanges
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)
(Monday - Friday, 8:00 a.m. to 6:00 p.m. CT)
International contacts
Please click here for international contacts
U.S. customers traveling internationally
+1-818-576-5555
Contact us via mail
Medtronic
18000 Devonshire Street
Northridge, CA 91325
USA
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If you have a medical emergency or you need specific medical advice, you should contact your primary healthcare provider or your local emergency room.
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