Sensor & Transmitter Troubleshooting Tips
If Your... | Then... |
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Insertion Site:
Sensor:
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Change the sensor and insert it into a different location
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Things to Examine / Questions to Ask | Solutions |
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Insertion Site:
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If bleeding does NOT stop, do not attach the sensor to the transmitter:
To help avoid bleeding at the insertion site in the future, don’t hold the needle housing too low or place and squeeze the arms on either side of the sensor base as it may jam the housing arms. This can cause site trauma from struggling and tugging at the needle housing while the needle is still in the skin. Note: Make sure blood does not enter the connection point between the transmitter and glucose sensor. |
Transmitter:
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Note: For optimal performance, connect the transmitter right away once you’ve inserted and taped the Enlite sensor. |
Calibration:
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Wait 10-15 minutes after calibration to see the first sensor glucose reading on your device screen. After 15 minutes, you can view the CALIBRATE HISTORY screen to confirm: MAIN MENU > SENSOR > Calibration Hist. If you receive a CAL ERROR then your device has not accepted the calibration, follow these actions. When calibrating your sensors, remember to always:
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Device:
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If you are experiencing frequent Sensor Errors, Lost Sensor alerts or other alert messages please Look up your alert and follow the actions listed. Sensor Errors or Lost Sensor alerts could be due to insecure taping, please refer to 'additional taping' options section of the PDF.
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9403734‐014 20140827