Pump alarms, alerts, and messages

The following is an alphabetical list of the most common or serious alarms, alerts, and messages related to your pump. The table also explains the meaning, consequences, and the reasons why these notifications appear, and provides steps for problem resolution.

If you get an alarm, alert, or message that is not listed, select OK to clear the alarm and call the 24-hour helpline.

• Active Insulin Cleared
• Auto Suspend
• Battery Failed
• Battery Not Compatible
• Bolus Not Delivered
• Bolus Stopped
• Cannot Connect Device
• Check Settings

• Manage Settings Error
• Max Fill Reached
• No Reservoir Detected
• Power Error Detected
• Power Loss
• Pump Error
• Pump Restarted
• Replace Battery

• Critical Pump Error
• Delivery Limit Exceeded
• Fill Cannula?
• Insert Battery
• Insulin Flow Blocked
• Loading Incomplete
• Low Battery Pump
• Low Reservoir

• Replace Battery Now
• Reservoir Estimate At 0 U.
• Resume Bolus?
• Resume Dual Bolus?
• Resume Square Bolus?
• Rewind Required
• Stuck Button
• Wrong Key Pressed