Medtronic Turning Point Program: Helping Healthcare Systems Manage At-Risk Diabetes Patients

Medtronic Turning Point

Medtronic_Turning_Point_InfographicThe estimated medical costs of managing people diagnosed with diabetes in the United States is $176 billion and community hospitals carry more than 40% of that financial burden.[1] People with diabetes – particularly those with lower socioeconomic status or limited access to primary care – frequently seek care in hospital emergency departments (ED).[2],[3]

When we consider the average cost for each of these patients is nearly $20,000 per visit, it is clear the situation is not sustainable.[4],[5]

To address the growing need for high-quality, lower cost diabetes care, we partnered with Methodist Healthcare Ministries of South Texas, Inc. to develop Medtronic Turning Point. Medtronic Turning Point is a new program that helps people with diabetes reach their diabetes management goals, and prevents re-admission. It combines patient-facing mobile technology, a Bluetooth-enabled blood glucose meter (BGM), our iPro 2 Professional Continuous Glucose Monitoring (CGM) system, and the assignment of a one-on-one health partner. The one-on-one health partner educates patients on doctor recommended care plan, monitors progress, provides real time data intervention, offers diabetes related exercise and nutrition counseling, and shares patient progress with the provider.

Results from our partnership with Methodist Healthcare Ministries are astounding; over the first three months, participants achieved an average A1C level reduction of 2% with improvements observed across 83% of the participants. Weight loss, lower blood pressure, and cholesterol levels were achieved, due to the nutrition and exercise counseling offered by Medtronic health partners.

To further enhance the program, we are integrating IBM Watson Health’s cognitive computing capabilities, which will provide risk stratification and additional insights to both people with diabetes and providers for effective diabetes management.

To learn more about Turning Point success stories, please visit:

Part 1 of 3: A chef takes a fresh approach to diabetes

Part 2 of 3: Interrupting the cycle of diabetes

Part 3 of 3: ‘Leveling up’ to combat diabetes



[1] ADA. The Cost of Diabetes.

[2] Curtis AJ, Lee WA. Spatial patterns of diabetes related health problems for vulnerable populations in Los Angeles. Int J Health Geogr. 2010;9:43. [PMC free article] [PubMed]

[3] Bazargan M, Johnson KH, Stein JA. Emergency department utilization among Hispanic and African-American under-served patients with type 2 diabetes. Ethn Dis. 2003;13:369–75. [PubMed]

[4] Quilliam BJ, et al. The incidence and costs of hypoglycemia in type 2 diabetes. Am J Manag Care. 2011;17(10):673–80.

[5] Chung JK, et al. Hypoglycemia-related Healthcare Costs Among U.S. Patients with Type 2 Diabetes Diabetes Technol Ther. 2015;17 Suppl 1:(Poster A156).

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