We’re here to support you.
Let us know how we can help meet your needs with your own dedicated support team. From device features to managing your day-to-day life with diabetes, we have you covered.
I need help with ...
For immediate support with device features, call 1-800-646-4633, option 1 for a one-on-one conversation with a product specialist.
Ordering is simple — but timing and process can vary based on a few factors. To help you stay on track with Medtronic orders, check out our supply order support.
To pay a bill, you can go to our online bill pay portal, mail the payment, or give us a call. We also offer financial assistance and payment plans to those who qualify. We’re available at 1-800-646-4633, option 4 (Monday–Friday, 8 a.m. to 6 p.m. CT). Learn more.
Call us toll-free at 1-800-646-4633
- Press Option 1 for product or software assistance (24 hours a day, 365 days a year)
- Press Option 2 to order supplies, check order status, or update insurance (Monday–Friday, 8 a.m. to 6 p.m. CT)
- Press Option 3 to learn about insulin pump therapy or CGM, upgrade, or check the status of a recent device order (Monday–Friday, 8 a.m. to 7 p.m. CT)
- Press Option 4 for payments, returns, or exchanges (Monday–Friday, 8 a.m. to 6 p.m. CT)
