WHEN QUESTIONS
COME UP.
WE ARE HERE.
ALWAYS BY
YOUR SIDE.

Training and Education

Our training and education services will provide you with thorough and tailored patient training. You will learn how to use and get the most from Medtronic pumps, continuous glucose monitors, infusion sets and CareLink^® software.

Dedicated
Support

Count on expert support from diabetes educators, therapy consultants and clinical specialists.

Personalized
Training

Get in-person training sessions for hands-on learning for your diabetes therapy.

Online
Access

Learn more with online modules and helpful tools.

View Library >

Newsletters

Receive newsletters with support and education articles to make sure you’re always in the know.

"I was shocked when I got my diabetes diagnosis. Suddenly, I had a lot of questions. I’m glad that Medtronic was there to answer them. By the time I finished my training, I was an expert in my new sensor pump. It’s reassuring to know that I got the right information, just when I needed it most.”

Alexander M.

Medtronic Customer

Lee Z.

100,000+ patients

Our in-depth, personal coaching program has helped more than 100,000 patients get started on pump and CGM therapy.

JOIN THE MEDTRONIC FAMILY TODAY. DISCOVER HOW WE’RE ALWAYS BY YOUR SIDE.

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If you’re looking for product or service assistance, please visit our customer support portal.

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I have read and understand the terms of this marketing authorization. I hereby knowingly and voluntarily authorize Medtronic to use such information for the purposes described in the authorization.

AUTHORIZATION FOR USE OF PROTECTED HEALTH INFORMATION

You authorize Medtronic MiniMed, Inc. d/b/a Medtronic Diabetes or its subsidiaries, contractors or representatives to use your personal information, including but not limited to your contact information and health information, for marketing purposes and to share that information with Medtronic representatives and contractors. Information you may receive includes, but is not limited to: (a) Medtronic Diabetes products, therapies or services; (b) marketing and promotional offers; (c) inquiries about your experience with Medtronic Diabetes products, therapies and services; and/or (d) suggestions for how Medtronic Diabetes can enhance its customer support.

This authorization will expire three (3) years from the later of the date you submit this authorization online; or (ii) the last date products or services were received from Medtronic, but may expire sooner if you revoke it by following the instructions below.

You have the right to revoke this authorization at any time by (i) e-mailing takecontrol@medtronic.com; or (ii) signing into your myHome profile and updating my communication preferences at www.diabetes.shop/myhome. A revocation will not affect actions Medtronic Diabetes has already taken based on this authorization. Information disclosed pursuant to this authorization may be re-disclosed by the recipient of the information and may no longer be protected by the federal privacy standards.

You have the right to refuse to sign this authorization. Refusal to sign will not affect your treatment or health insurance eligibility or benefits.

Questions? Contact our Customer Service Center at 800-646-4633, or by email at takecontrol@medtronic.com.

I have read and understand the terms of this phone communications. I consent to receive phone calls and/or artificial or prerecorded voice messages at the phone number(s) provided above sent from or on behalf of Medtronic Diabetes using automated technology.

CONSENT FOR RECEIPT OF PHONE COMMUNICATIONS

You consent to receiving phone calls, including pre-recorded and auto-dialed communications, at the phone number(s) submitted above using automated technology from or on behalf of Medtronic MiniMed, Inc. d/b/a Medtronic Diabetes, concerning the marketing, advertising and/or offers of sale of Medtronic Diabetes products, therapies and services. You also certify that you are (a) age 18 and older and (b) authorizing and consenting to use of the information provided for Medtronic Diabetes to contact you. Your consent is not a condition for purchase. Airtime, message and data rates may apply. You may opt out at any time by (i) e-mailing takecontrol@medtronic.com; or (ii) signing into your myHome profile and updating your communication preferences (www.diabetes.shop/myhome).

I have read and understand the terms of this text communications. I consent to receive text communications at the mobile phone number provided above using automated technology sent from or on behalf of Medtronic Diabetes (message frequency may vary).

CONSENT FOR RECEIPT OF TEXT COMMUNICATIONS

You consent to receiving text messages at the phone number(s) submitted above using automated technology from or on behalf of Medtronic MiniMed, Inc. d/b/a Medtronic Diabetes, concerning the marketing, advertising and/or offers of sale of Medtronic Diabetes products, therapies and services. You also certify that you are (a) age 18 and older and (b) authorizing and consenting to use of the information provided for Medtronic Diabetes to contact you. Your consent is not a condition for purchase. Airtime, message and data rates may apply. You may opt out at any time by (i) texting "STOP" in return to a text; (ii) sending an email to takecontrol@medtronic.com; or (iii) signing into your myHome profile and updating your communication preferences (www.diabetes.shop/myhome).

"I had a patient tell me that I helped change his life. Since that’s one of our main goals at Medtronic, I found that to be extremely emotional and special.”

Lee Z.

Sr. Clinical Specialist

CURRENT MEDTRONIC CUSTOMER?

If you’re looking for product or service assistance, please visit our customer support portal or call 24-Hour Technical Support at:
1-800-646-4633 (option 1).

Support

Services Overview

From your first training session to ongoing support, our global team is always there to help.

StartRight^SM

Provides you with an innovative and customized learning experience to excel.

24-Hour Technical Support:

Here for you 24 hours a day, 7 days a week and 365 days a year.

Global Assistance

Provides replacement supplies and devices for patients that have limited access.

By submitting this form, you are granting Medtronic MiniMed, Inc. ("Medtronic") permission to add your contact information to its database for sending you additional information and communications related to Medtronic products and therapies. You may revoke this permission at any time by e-mailing takecontrol@medtronic.com or by sending a request in writing to: Medtronic MiniMed, Inc. c/o Customer Support, 18000 Devonshire Street, Northridge, CA 91325-1219

Medtronic respects and upholds the confidentiality of your personal information. We will not share your personal information with any third-parties, except as otherwise noted in our Website Privacy Policy.

MiniMed and SmartGuard are registered trademarks, Always By Your Side is a service mark of Medtronic, MiniMed Inc.