COVID-19 update: At this time there are no interruptions in our ability to manufacture and supply product. Our clinical team has instituted virtual video trainings for new pump and CGM customers to ensure continuity of service. Please click here for more information. X

Support Overview

Sugar.IQ™ Diabetes Assistant FAQs

What is the Sugar.IQ™ diabetes assistant app?

The Sugar.IQ™ diabetes assistant is a separate app than the Guardian™ Connect app, but is exclusive to Guardian™ Connect CGM users.

The Sugar.IQ™ diabetes assistant is a first-of-its-kind cognitive app that helps detect important patterns and trends for people with diabetes. This app uses IBM Watson analytics to find patterns in diabetes data and offers real-time, personalized insights. The Sugar.IQ™ diabetes assistant continually analyzes how an individual’s glucose levels respond to their food intake, insulin dosages, daily routines, and other factors. Together with the Guardian™ Connect CGM, the Sugar.IQ™ diabetes assistant can turn difficult-to-determine patterns into personalized insights that help people with diabetes see how daily activities effect their glucose levels.

What smart device models are compatible with the Sugar.IQ™ Diabetes Assistant?

iOS: 11.0, 11.0.1, 11.0.2, 11.0.3, 11.1.0, 11.1.1, 11.2.0, 11.2.1, 11.2.2, 11.2.5, 11.2.6, 11.3, 11.3.1, 11.4, 11.4.1, 12.0

Devices:

  • iPhone 6, 6 Plus, 6S, 6S Plus, 7, 7 Plus, 8, 8 Plus, X