YOUR FIRST DAY
IS OUR EVERYDAY.
ALWAYS BY
YOUR SIDE.

The StartRight^SM Program

The first step on a new journey can be intimidating; we will help you to take the first step and get you on the right path. Our StartRight program is a free onboarding program for customers new to pump therapy and continuous glucose monitoring (CGM). Your StartRight representative will make sure your transition to your new therapy is smooth and will prepare you for your upcoming product training.

Preparation

Prior to your training session, you and your StartRight representative will review training materials to prepare you.

Therapy
Goals

Establish therapy goals, track progress and get encouragement from your StartRight representative.

Plan and
Track

Learn how to start good habits that set you up for success and how to use CareLink^® personal software to see your progress.

Navigate to
Success

Once you feel confident using pump and CGM therapy, your will review the progress you have made in the StartRight program and receive information for your on-going support.

“The support we received from our StartRight representative when our daughter transitioned to pump therapy was priceless. When it was time to go back to school, we knew we helped her establish a good routine, and that she would stay on track despite the changes.”

Alana R.

StartRight Customer

Kimberly F.

JOIN THE MEDTRONIC FAMILY TODAY. DISCOVER HOW WE’RE ALWAYS BY YOUR SIDE.

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If you’re looking for product or service assistance, please visit our customer support portal.

"Our role is to help people starting out on a new therapy, and I find that guiding patients through this transition is exciting and life changing."

Kimberly F.

StartRight Supervisor

CURRENT MEDTRONIC CUSTOMER?

If you’re looking for product or service assistance, please visit our customer support portal or call the helpline at:
1-800-646-4633 (option 3).

Support

Services Overview

From your first training session to ongoing support, our global team is always there to help.

Training and Education

Resources on how to get the most out of your Medtronic products.

24-Hour Helpline:

Here for you 24 hours a day, 7 days a week and 365 days a year.

Global Assistance

Provides replacement supplies and devices for patients that have limited access.

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MiniMed and SmartGuard are registered trademarks, Always By Your Side is a service mark of Medtronic, MiniMed Inc.