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Alert: Product and Recall NoticesA Back-Up Insulin Pump In Your Bag
One of the reasons that we post on The LOOP is to educate our customers on the benefits and value added resources available to them. It seems like one topic that there’s always an appetite to learn more about is travel! There are questions like how to go through airport security, what to do with your Medtronic devices on an airplane, how to adjust to a new place with varied temperatures and sceneries, you name it. Another travel topic you should be aware of is the Medtronic Travel Loaner Program. We have shared about this before, but it seems that there is always room to talk about it and share the program details with those not familiar with it.
So what is the Travel Loaner Program available to Medtronic customers in the U.S.? It’s simple. Pay $50, and you can take a back-up insulin pump on your trip, and then return it when you get back home.I used to wonder, what’s the value in an extra insulin pump? The answer is simple. If anything were to go wrong and you were in a remote location where you couldn’t get the help you needed, then you have a back-up insulin pump in your bag! If you’re going to travel, all you have to do is fill out the Travel Loaner Agreement form at least two weeks before your trip to get your extra insulin pump in time before you leave.
A new place can bring uncertainty over the healthcare, miscalculations with carbohydrates in new meals, and a big step out of your diabetes comfort zone. But one thing that doesn’t have to happen is a headache or a fast heartbeat over an issue with your insulin pump. So do yourself a favor while you’re planning your next big summertime adventure and check out the Travel Loaner Program. If you have any questions or need help filling out the form, call 1.800.646.4633, option 5 or leave us a comment!
Tags: 523, 723, insulin pump, travel, vacation
About Author
Naomi Kingery
Customer Experience DesignerNaomi Kingery Ruperto, also known as The Diabetic Diva®, was diagnosed with diabetes at the age of 12. Through the years she has used her voice in the diabetes community as a blogger and the author of the Sugar Free Series, which includes Sugar Free Me, Sugar Free Teens, Sugar Free Support, and Sugar Free Journey. Her personal connection with Medtronic began in 2002 when she received her first MiniMed® insulin pump. And in 2009 she chose to build a career at Medtronic because of her passion towards the Medtronic Mission. Naomi works on the Customer Experience team representing the voice of the diabetes community every day. Outside of work, she loves her family, her church, her bulldog, and the color pink!
hi
do you do the pump loan in the uk?
Hi t.turner. You’ve reached the US team, and we don’t have information on this program outside the US. Your local team will have the best information and can be reached at rs.watdiabetescsd@medtronic.com or calling +44(0) 1923 205167.
Now I am totally confused, when I phoned Medtronic they suggested putting it in the hold baggage !!!
I’m sorry for the confusion, Nina. I’ll be sure to follow up with our teammates, but we do recommend packing your pump your carry-on and taking it out before you bags go through the x-ray machine. I hope this helps.
I just want to know what do I do with my spare pump, can it go in the hold, along with all the other paraphernalia, apart from one set of everything in my carry on bag?
Thanks for the question, Nina. We recommend packing your pump in your carry-on luggage. Make sure to remove it from your bag, before placing it on the x-ray belt.
Hello, yeah this post is in fact fastidious and I have learned lot of things from it about blogging. thanks.
I am due to get a Veo shortly via the NHS in the UK.
However I regularly travel to the outer hebrides and other Scottish Islands where there’s limited help and travel can be disrupted due to poor weather and not seen anything like this on the UK MM site? (I would usually just pack extra pens and insulin but the idea of a backup pump when I finally start pumping is appealing! )