Instinct sensor support

Select the topic that fits your support needs:

The MiniMed™ Mobile app is required to start the Instinct sensor^† with a compatible MiniMed™ 780G pump.

For help setting up the app, visit our app support. The App Manager, with the MiniMed Mobile app pre-installed, may also be used to start the Instinct sensor.

Gathering your supplies

Before you insert your sensor, gather all of your supplies:

1. The Instinct sensor is individually packaged and comes in an all-in-one inserter package.
2. Alcohol wipes to clean the insertion site.

Know your sensor life

The Instinct sensor lasts up to 15 days.

Sensor Life Icon​​

When 1 day of sensor life remains, a red icon with a 1 appears on the Home screen.

When the sensor expires, you will see the icon turn solid black with an ‘x'.

You can always see how many days of sensor life remain by viewing your Status screen.

Choosing your insertion site

The Instinct sensor is indicated for wear only on back of upper arm for ages 7 and older when used with the MiniMed™ 780G system

For best connection, wear your pump and Instinct sensor on the same side of your body.  Your infusion set can be worn on either side.

Avoid scars, moles, stretch marks, or lumps. Pick a flat site that doesn’t bend and keep at least 1 inch from insulin injection sites.

Starting the Instinct sensor

The MiniMed^™ Mobile app must be used to pair the mobile device to the pump before you can start a new sensor. Once started, the sensor communicates with the pump through a wireless connection. Only one sensor can be paired with the pump.

Note: When you start a new sensor with the app, the existing sensor is automatically unpaired from the pump. If the sensor is unintentionally unpaired, return to the MiniMed Mobile app to restart the sensor.

To start the sensor:​

1. Tap the MiniMed Mobile app icon from your compatible device.

2. Tap the Menu button to open the menu.

   

3. Tap Start sensor.

   

4. Confirm you want to start the Instinct sensor by tapping Yes, Instinct.

   

Applying the Instinct sensor

You can follow the steps in your app by tapping How to apply sensor or tap Next to skip and apply on your own. This section will still show you all the steps.

1. Prep the skin. Wash with plain soap, dry, clean with alcohol wipe, then let dry.

2. Prepare the sensor. Unscrew the cap from the Sensor Applicator.​

3. Apply the sensor. Push down firmly to apply sensor, then gently pull Sensor applicator away from body. Make sure sensor is secure.

Scanning your sensor

You can follow the steps in your app by tapping How to scan sensor or tap Scan new sensor to skip and scan on your own. This section will walk you through all the steps.

1. Tap Next

   

2. When scanning a new sensor, your pump must be on the Home screen with no active alerts or alarms. Next, on your device, tap Scan new sensor. If you are using an iOS device, hold the top of your device near your sensor. If you are using an Android device, hold the back of your device near your sensor.

   iOS

   Android

   Once you hear the beep or feel the vibration, your Instinct sensor will begin to pair with your MiniMed 780G insulin pump and the 1-hour warm-up begins. The Sensor warm up X:XX min message appears on the pump Home screen until the sensor warm up is complete. After the warm-up is complete, the pump begins receiving SG readings.