Setting up the MiniMed Mobile app


Device: MiniMed 780G insulin pump

Begin by searching the Apple App Store or the Google Play store on your mobile device for the “MiniMed Mobile app” and download onto your device.

This product should only be used with supported mobile devices.

Note: All screenshots represent iOS screens (app available for iPhone 7 and above). There will be small, nuanced differences on Android devices.

Getting Started

  1. Tap the MiniMed Mobile app icon on your compatible mobile device.

    MINIMED MOBILE APP logo

  2. The next several screens show information about how the app works. Tap Next after you read each page.

    MiniMed Mobile App information screen

    MiniMed Mobile App information screen

    A CareLink Personal account Log in screen appears.

    MiniMed Mobile App account login screen


If you have a CareLink Personal account:

  1. Select your country.
  2. Tap Log in.
  3. Enter your CareLink account username and password.
  4. Tap Log in.


If you do not have a CareLink Personal account:

  1. Select your country.
  2. Tap Create an Account. A window opens and shows instructions to sign up for a CareLink Personal account.
  3. Follow the instructions and sign up for a CareLink Personal account.
  4. Enter your CareLink Personal account username and password.
  5. Tap Log in.


Setting Up the MiniMed Mobile App:

  1. Read the End User License Agreement when it appears.
  2. Tap Agree. A confirmation message appears on the screen.

    MiniMed Mobile App end user agreement screen

  3. Tap Agree to confirm that you agree to the End User License Agreement.

    MiniMed Mobile App end user agreement confirmation screen

    A screen appears and shows what you need to set up the app.

  4. Tap Get started at the bottom of the screen to set up the app.

    MiniMed Mobile App get started screen


Pump Compatibility

  1. Check for the compatible pump button symbol on the front of your pump. Only MiniMed insulin pumps with the compatible pump button symbol have smart device connectivity.
  2. If your pump has smart device connectivity, tap Yes, my pump has the symbol. Otherwise, if your pump does not have smart device connectivity, tap No, the symbol is not on my pump.

    MiniMed Mobile App compatibility screen

    A pump without smart device connectivity is not compatible with the MiniMed Mobile app.


Pairing the MiniMed Insulin Pump with a mobile device

  1. Select the MiniMed pump model that you are using.

    MiniMed Mobile App pump select screen

    • iOS operating system: A message may appear and ask permission to send you notifications. If you do not enable notifications to be sent, a second message may appear to remind you that notifications must be turned on in the operating system settings to successfully pair the pump with the compatible mobile device.
    • iOS operating system: A message may appear and ask you to let the MiniMed Mobile app make data available to compatible devices when the app runs in the background. This is necessary to keep the app updated with information from your pump.

  2. Follow the instructions shown on the screen to put the MiniMed insulin pump into pairing mode.

    MiniMed Mobile App pairing mode screen

  3. On some compatible mobile devices, you will receive a Bluetooth Pairing Request. Tap Pair to continue.
  4. It takes a few moments to complete the pairing process, during which the app shows: Pairing....
  5. When pairing is complete, the app shows a screen that confirms that pairing was successful. Tap Next.

    MiniMed Mobile App pairing complete screen

  6. The app shows a warning that dosing decisions should not be made based on this app. Read the warning and then tap OK.
  7. Tap Agree to confirm that you have read and understood the limitations of the app.

    MiniMed Mobile App limitations agreement screen

    The Notifications screen appears.


Notification Settings

Notifications are alarms, alerts, messages, and reminders from the MiniMed insulin pump that may require your immediate attention. Notifications appear at the top of the Home screen.

MiniMed Mobile App notification screen

When the app is not open on your screen, notifications will appear in the same way that your compatible mobile device shows notifications from other apps. A notification shown while your compatible mobile device is locked will look similar to this:

MiniMed Mobile App locked device notification screen

There are two notification settings you can control from the Notifications screen.

  • Notifications from pump: When this setting is turned on, alarms, alerts, messages, and reminders from your pump will appear on both your pump and your compatible mobile device. Your compatible mobile device must also have notifications from the MiniMed Mobile app turned on. If either setting is turned off, the notifications will appear on your pump only.
  • Repeat notifications: When this setting is turned on, notifications repeat every minute on your compatible mobile device until they are cleared on the pump or dismissed in the app. If this setting is turned off, notifications will not repeat on the compatible mobile device.


To turn notifications on or off:

  1. Tap the toggle buttons to turn desired notifications on or off.

    MiniMed Mobile App notification toggle screen

  2. Tap Done at the bottom of the screen.

    MiniMed Mobile App notification toggle screen

  3. If you have turned on Notifications, a message appears to remind you that alerts and alarms must always be cleared on the pump. Tap OK.

    MiniMed Mobile App notification reminder screen

    You have now completed the initial setup of the app.


System support User guides and manuals


The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Medtronic is under license.