Order methods

Ordering supplies online

Visit Diabetes.shop, a mobile-friendly website the makes managing your diabetes supplies with Medtronic easy. With the all-in-one order status home screen, see all you need to know about your supply orders – target ship date, product and quantity details, progress and any actions needed from you. You have 24/7 access to:

• Check status of pending orders
• Access your order’s target ship date
• View order history
• Set up or modify Scheduled orders
• Update insurance and billing information
• Edit personal contact information

Note: Register today by logging into Diabetes.shop 24 hours a day on your computer or mobile-friendly browser.

Scheduled orders

Managing supplies has never been easier with Diabetes.shop! Scheduled orders gives you the flexibility to easily set-up, view, and personalize your automatic recurring shipments online, including target ship date, frequency¹, and quantity.

When enrolled in Scheduled orders, you only need to let us know when you have a change in your:

• Insurance
• Healthcare provider
• Address or phone number(s)
• Shipping information
• Supply needs
• Order frequency

Enroll in Scheduled orders today by logging into Diabetes.shop 24 hours a day on your computer or mobile-friendly browser.

1. Some insurance restrictions may apply.

Talking to a representative

Would you prefer a personal one on one conversation about your supply needs? Our Supply Order Team is here for you at 1-800-646-4633, option 2 Monday through Friday from 8:00 AM - 6:00 PM central time.