COVID-19 update: At this time there are no interruptions in our ability to manufacture and supply product. Our clinical team has instituted virtual video trainings for new pump and CGM customers to ensure continuity of service. Please click here for more information. X

Trained & Dedicated Staff

Our experts are on hand to provide answers to all of your questions.

Local Languages

Our teams are staffed to help assist you in many different languages.

Quick Access to Help

With more than 2,000 customer care representatives, we are a phone call away.

“My little girl is my whole world, so when she was diagnosed with diabetes I was overwhelmed. There was so much to remember and keep track of. 24-Hour Technical Support was more like a lifeline for me in those first few months, and whenever I had a question they were right there to answer. And, they still are!”
Alyssa M.
Houston, TX
Jaime C.
“I have diabetes, too, so I know what people are going through when they call us for assistance. It’s a rewarding feeling to be by their side on this journey.”
Jaime C.
24-Hour Technical Support Supervisor



Services Overview

From your first training session to ongoing support, our global team is always there to help.


Training and Education

Resources on how to get the most out of your Medtronic products.


Global Assistance  

Provides replacement supplies and devices for patients that have limited access.