At this time there are no interruptions in our ability to manufacture and supply product. Our clinical team has instituted virtual video trainings for new pump and CGM customers to ensure continuity of service. Please click here for more information.
Diabetes is managed around the clock, but you are not alone. Our 24-Hour Technical Support team is here for you 24 hours a day, 7 days a week, 365 days a year. Our unparalleled service is the #1 reason people with diabetes stay with us. So never let a question go unanswered, no matter the time.
Trained & Dedicated Staff
Our experts are on hand to provide answers to all of your questions.
Our teams are staffed to help assist you in many different languages.
Quick Access to Help
With more than 2,000 customer care representatives, we are a phone call away.
Our 24-Hour Technical Support representatives have access to help you with all questions regarding your diabetes therapy.
“My little girl is my whole world, so when she was diagnosed with diabetes I was overwhelmed. There was so much to remember and keep track of. 24-Hour Technical Support was more like a lifeline for me in those first few months, and whenever I had a question they were right there to answer. And, they still are!”
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