10 ways to care for your MiniMed insulin pump

MiniMed 670G insulin pump in the water

In time, your MiniMed® insulin pump will become your side-kick. It will go everywhere with you and will be by your side through many highs and lows (figuratively and literally!) Since it will go along with you for so many life adventures, why not take a few extra minutes to keep your side-kick in tip-top shape? Kick the new year off right with these clean pump habits.

  1. Clean Your Pump with a Mild Detergent

When it’s time to clean your pump, wash your hands and use a cloth mixed with mild detergent, such as dish soap, and water, to wipe your pump clean. You can use a clean and dry cloth and an alcohol wipe to disinfect your pump. There isn’t a set frequency of how often cleaning a pump is recommended, but it’s a good practice. It might be a good thing to add to your spring cleaning to-do list

Do not place your pump under running water or submerge it into any liquid. (Even though the MiniMed® 630G system is rated waterproof at the time of manufacture, it’s best to avoid submerging it during cleaning.)  And avoid cleaning it with household agents such as all-purpose cleaner, glass cleaner, hand sanitizer, or nail polish remover.

  1. Make Sure Your Hands Are Clean

Avoid exposure to sunscreens, lotions, insect repellents, and household and organic cleaning agents. So if you’re spending the day cleaning or just put lotion on, be sure to wash and dry your hands before handling your pump after using these types of products.

  1. Open and Close Your Battery Cap with a Coin or Belt Clip

Did you know? On the MiniMed 630G system, you can use the bottom of your belt clip to open your battery cap. Just detach the belt clip and use it to open and/or close your battery cap.  It’s a dual-purpose tool! 

For MiniMed® Paradigm® platform pumps, use a thick coin, such as nickel or quarter, to open and/or close your battery cap. Tighten until the slot is horizontal to prevent it from overtightening. If it makes it easier for you, keep a coin in places where you might change your battery most frequently, like in a kitchen drawer or your diabetes supply cabinet.

  1. 10 Tips For MiniMed Insulin Pump Care | The LOOP BlogPlace Your Pump in a Case

In addition to offering new ways to show your style, cases can help provide a cushion against bumps during your daily activities, and come in a variety of different materials and colors. You could even make these accessories part of your signature style! Here’s a few of our favorites:

  • Silicone skins: low-profile skins that wrap around a belt clip, cosmetically enhance, and help resist scratching.
  • Sports cases or SPI-belts: heavy-duty protection made from water and soil-resistant materials (great for any of you adventure-seekers)
  • Pouches: act as a comfortable layer between your pump and skin to clip on to your waistband or pocket
  1. 10 Tips For MiniMed Insulin Pump Care | The LOOP BlogAdd a Screen Protector

Just like that screen protector that you might have on your cell phone, we also have them available for your pump! This has been one of the best additions to my MiniMed 630G. Screen protectors are available on our store here

This is a simple way to add a buffer from day-to-day activities that could impact your screen. For example, if you keep your pump in your pocket with your keys or wear it on your hip during outdoor adventures, this can add an extra layer of protection.

  1. Wear Your Buttons Away From Your Body

If you wear your pump in a place where it touches your skin, make sure your pump buttons face away from your body to reduce moisture exposure. This is especially important for direct skin contact (like wearing a pump in a bra.) Here are a few ways you can wear your pump:

  • Clip it to your waistband or belt
  • Place the pump (with or without the clip) into the pocket of your pants
  • Keep it in your shirt pocket
  • Use the leg or thigh pouch to wear it around your thigh, calf, or ankle
  1. Exercise with Your Pump in a Case or on Your Belt

Working up a sweat feels good and helps cool down your body, but it can expose your pump to moisture without you even realizing it. Keep your pump dry while exercising and on hot days by wearing it in a case made from water-resistant materials, such as the SPIbelt, our sports or nylon case, and/or on your belt clip. If you decide to disconnect your pump while working out, make sure it’s put in a safe place.

  1. Protect Your Pump Around Water and In the Heat

This tip varies depending on what type of insulin pump you have. 

The MiniMed 630G system is waterproof. At the time of manufacture and when the reservoir and tubing are properly inserted, the pump is waterproof in up to 12 feet of water for 24 hours at a time. The Guardian® Link transmitter is waterproof in up to 8 feet of water for up to 30 minutes. We recommend that you still take care of it and don’t go swimming with it, but the pump will maintain waterproofing if this can’t be avoided. 

10 Tips For MiniMed Insulin Pump Care | The LOOP BlogThe Paradigm® platform, MiniMed® Revel, and MiniMed® 530G systems are rated water-resistant but not water-proof, so be sure to disconnect from your pump when participating in water activities, showering, or using the sauna or steam room. 

If you’re going to be at the beach, pool, or waterpark all day, consider staying connected to your pump until entering the water or “splash zone,” and take breaks from the water when you need to reconnect. Talk with your family and friends to eliminate the chance of being pushed into the water while wearing the pump. If you notice moisture on your pump, dry it off with a clean dry cloth. You can verify your pump is working properly by selecting Self-test from the pump’s Utilities Menu. If your hands are wet, be sure to dry them off before handling your pump. 

While you’re disconnected, test your blood glucose (BG) often, and be prepared with fast-acting insulin and glucose. Be sure to talk with your healthcare team to establish a plan if you’re going to regularly disconnect for longer than one hour. 

With any insulin pump, keep in mind that insulin Medtronic pumps are designed to withstand temperatures up to 108Fahrentheit. The temperature threshold of your insulin will vary by brand, type, and concentrations, so best to talk with your insulin manufacturer for that information.

  1. Minimize Scanning Technology Exposure

Be careful when wearing your pump in new environments. If you’re going to the doctor’s office for an X-rays, CT scans, PET scans, and MRIs, be sure to disconnect from your pump prior to the body scan. 

And if your new year has a lot of travel in store, make sure you plan ahead for airport security. While going through airport security, be sure to remove both your pump and sensor if you’re going through the body scanner, but do not send the devices through the x-ray machine. As an alternative, you can go through an airport metal detector, or ask for a pat-down screening process.

  1. Store in a Dry Cool Place

If you disconnect from your pump, keep your pump, BG meter, and other diabetes supplies in a safe place, unexposed to direct heat and away from water. If your supplies must be outdoors, hide them in a bag, or under a few light colored towels, in a dry shady area. Since different items have different storage requirements, keeping them dry and close to room temperature will ensure that the pump and insulin will perform as expected when you reconnect. 



– Medtronic Diabetes insulin infusion pumps, continuous glucose monitoring systems and associated components are limited to sale by or on the order of a physician and should only be used under the direction of a healthcare professional familiar with the risks associated with the use of these systems. 

– Successful operation of the insulin infusion pumps and/or continuous glucose monitoring systems requires adequate vision and hearing to recognize alerts and alarms. Medtronic Diabetes Insulin Infusion Pumps 

– Insulin pump therapy is not recommended for individuals who are unable or unwilling to perform a minimum of four blood glucose tests per day. 

– Insulin pumps use rapid-acting insulin. If your insulin delivery is interrupted for any reason, you must be prepared to replace the missed insulin immediately. 

Please visit http://www.medtronicdiabetes.com/important-safety-information for complete safety information.


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Submitted by shirley underwood (not verified) on

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Submitted by Karrie Hawbaker (not verified) on

In reply to by shirley underwood (not verified)

Shirley, this is a good conversation to have with your health plan, but we'd be happy to see what we can do to help. Please send your contact information to dhelp@medtronic.com and we'll see if we have any information we can provide to you.

Submitted by Nancy McDonald (not verified) on

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I have the 630g and was told that I was in the pathway program for the 670g coming out in Spring. Not a soul told me about signing up for the Priority Access Program. I was told that we would be one of the first to receive the 670g when it was available. Why have I heard nothing about upgrading?

Submitted by Karrie Hawbaker (not verified) on

In reply to by Nancy McDonald (not verified)

Hi Nancy, I was able to confirm that you are a part of our Priority Access program. You should be hearing from us soon via email with next steps on how to place your order. Thank you for your patience.

Submitted by Carol (not verified) on

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I have a Medtronic 530 that is under warranty for 2 more years. What will be required of me to get the 670g? Will I have to wait the 2 years? Should I call my insurance company and start a conversation with them? My an endocrinologist is on board. I was fortunate enough to be in a clinical trial using some of the closed loop technology out of the University of Virginia. Can't wait for a chance to try it out!

Submitted by Karrie Hawbaker (not verified) on

In reply to by Carol (not verified)

Carol, we will have in-warranty upgrade options available. We anticipate being able to ship to those not in our Priority Access program late summer/early fall. Please give us a call at 800.646.4633, option 3 if you'd like to discuss your options.

Submitted by Carol (not verified) on

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Thank you!

Submitted by Bill Babb (not verified) on

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I currently have a 530G with a 570G on its way (next week). My question is, has there been any discussion in regards to the "Apple Watch"? I got an "Apple Watch for Christmas. A few weeks ago I started having sensor problems on my 530G, I would get messages indicating "lost sensor" or sometimes the glucose sensor reading would be blank (--). This would happen a 3-4 times a week. I stopped wearing my “Apple Watch” and I turned off the Bluetooth on my Apple phone. I have had fewer if any problems with the communication between my sensor and pump since I removed my watch. So, I surmised that the watch is the problem. First have you heard of this being a problem and second can I assume this will be a problem with the 570G? I miss my watch but I will give it up if needed. It would be great if Medtronics would create an app for the 570G and the Apple Watch and phone.
Anxiously awaiting my 570G

Bill Babb

Submitted by Karrie Hawbaker (not verified) on

In reply to by Bill Babb (not verified)

Bill, I haven't heard of the Apple Watch interfering with sensor readings. I've asked someone from our 24 HelpLine to reach out to see if they can help you. Also, we have heard feedback like yours on having remote monitoring capability with the MiniMed 670G system. We have a team working hard on this and will make sure to update our community when it becomes available.

Submitted by Tammy Adams (not verified) on

In reply to by Commenter (not verified)

I was told that I was approved for the Pathway Program for the 670 pump, and that some one would be in contact with me, this was in July, have the email and have yet to hear from anybody. Or receive the pump.

Submitted by Naomi Ruperto (not verified) on

In reply to by Tammy Adams (not verified)

Tammy, I was able to locate your account and see your order is processing. For an updated status, please give us a call at 800.646.4633, option 3.

Submitted by Patty Connell (not verified) on

In reply to by Commenter (not verified)

So excited just got my new 670 pump today . We were told that you can swim with it ? But in reading the article above it says you shouldn’t? Can you confirm ?

Submitted by Karrie Hawbaker (not verified) on

In reply to by Patty Connell (not verified)

We’re pumped for you, Patty! The MiniMed 670G system is an important medical device and is made to maintain waterproof capability at the time of manufacture. We recommend that you still take care of it and don’t go swimming with it, but the pump will maintain waterproofing if this can’t be avoided.

Submitted by Bill Babb (not verified) on

In reply to by Commenter (not verified)

There times that my blood sugar is in the mid 80' (ie85) but my sensor reading will be 65. As a result I get alarms (wake-up calls). This is not often, but usually at night and can be annoying and persistent. Sometimes I have resorted to turnig off the sensor. What is the best plan?

Submitted by Karrie Hawbaker (not verified) on

In reply to by Bill Babb (not verified)

Bill, I understand how this can keep you from getting a good nights sleep. This is a good conversation to have with our 24-Hour HelpLine, as they can review your settings and CareLink reports and see what we can do to help. They're available to you 24 hours a day, 7 days a week at 800.646.4633, option 1, so give them a call at your convenience.

I just got started on my pump on the 19th of July and I was scared nervous the first time it beep because I was driving with my son and nephew I rushed back home to my oldest daughter AA ...
She was crying because my pump went off and she wasn't there so after couple days the hard part was over until I had to learn how to move and it just my body with it and where you put it I just want to say to my children my mother and nephew so David Adriana Breana and Arriana my for kids thank you for everything you do I could not ask for any other braver kids in the whole world I know we have been through some things and just because be bad my outweigh the good bad things well be changing that's the reason I'm reaching out Georgia help with my machine I'm tired of y'all seeing me passed out or which is going down my throat and I see you that's not why I want you to see I want you to see a mom see and it stand at the basketball games basketball/ football game watching different plays or singing events .... And going to special awards it's time for me fight an get strong that's the reason again I ask for help with any resource that will help with providing single mothers which sentences support or any resources that aren't free2cheat I'm not blessed with a whole lot of money so sometimes I have to get samples..

Thank you for sharing this with our community, AmbreaDee. We have a team who'd be happy to discuss our financial assistance programs with you and go over the eligibility requirements. You can reach our team at 800.646.4633, option 4 and follow the prompts for our billing team.

Submitted by Richard Brown (not verified) on

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Thank you

Submitted by Nicole (not verified) on

In reply to by Richard Brown (not verified)

Our pleasure!

Submitted by Liz Gauss (not verified) on

In reply to by Nicole (not verified)

The Medtronic team is extraordinary and always ready to help! I am currently working with an educator. And, I am looking forward to using the 670G and continuous glucose mo ignoring (CGM) system! 2020 has been difficult and a scary time for all of us! Especially, those of us that live with a chronic illness (diabetes)! The team at Medtronic know the importance of promoting blood glucose control and are always available to help! From my personal experiences- the team has always been personable, professional, understanding and on point! This is a blessing and I am so happy to have them!!!! Liz type 1 diabetes (22yrs)!

Submitted by Karen Hightower (not verified) on

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Thanks for the info

Submitted by Gina (not verified) on

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Great info!

Submitted by Mary Tamara Begley (not verified) on

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Time to get started.

Submitted by Patricia Stelter (not verified) on

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Grateful for my 670G.

Submitted by Staci Caffey (not verified) on

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Just received my pump and I am starting my training and opening an account.

I really appreciate the kind of topics you post here. Thanks for sharing us a great information that is actually helpful. Good day!

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