SMS Long Code Terms and Conditions


Medtronic MiniMed, Inc. (Medtronic Diabetes) text message campaigns are sent to opted-in subscribers and are intended to provide product training and education, product updates, warranty expiration alerts, and resupply notifications. Message and data rates may apply. Message frequency varies. Text HELP to +1-208-330-2862 or +1-201-908-6984 for help.

To opt in via text, users can text ENROLL to+1-208-330-2862 or +1-201-908-6984 to receive SMS messages from Medtronic Diabetes. You can cancel this service at any time by texting STOP to the number you received messages from.

After you send the message STOP, we will send you a reply message confirming that you have been unsubscribed. This message will also include a link that allows you to update your text message preferences (including re-subscribing). You can also update your communication preferences through your Diabetes.shop account at any time.

Medtronic Diabetes may revise, modify, or amend its Text Message Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted. By remaining opted in to receive text messages from Medtronic Diabetes, you indicate your acceptance of the applicable Text Message Terms and Conditions.

Carriers are not liable for delayed or undelivered messages.

For information regarding our Privacy Policy, please visit: https://www.medtronicdiabetes.com/privacy-policy