ALERT: Due to the inclement weather across much of the country, Medtronic deliveries are currently experiencing delays and there will be longer than normal hold times on the phone. Visit www.Diabetes.Shop if you need to place an order, get a sensor or belt clip replacement, or check the status of your supply order. X

Warranties

Check How Much Longer Is Left On
Your Replacement Warranty.

You can check the Replacement warranty status of your insulin pump and transmitter online by signing in to your Medtronic account.

Check Replacement warranty


You can also update your contact information online so our team can better connect with you to discuss available options and out-of-pocket cost.

UPDATE MY CONTACT INFORMATION

Frequently Asked Questions

If you notice a change in your device, please contact the 24-Hour Technical Support at 1-800-646-4633 option 1. Our support team will work with you to ensure your therapy stays on track.
If our support team determines you are in need of a replacement, we will send you a replacement via mail. You'll likely be expected to return your old device.
Medtronic does not sell extended warranties.
Warranty terms vary across international locations. Please contact your local Medtronic office for warranty information. Click here for Medtronic contact information in your country.
No, belt clips do not have warranty coverage. If your belt clip is no longer working, you may qualify for a replacement. Click here to learn if you are eligible.
No. Should you need to use your warranty coverage, Medtronic will provide a replacement.
No, your warranty does not reset if you receive a replacement device. Your original warranty date will transfer to the replacement device.
If your product is working as it did at the time of purchase, you can continue to use the device as prescribed by your physician. If you are experiencing a change in your device’s functionality, please contact 24-Hour Technical Support immediately at 1-800-646-4633. To learn more about your options for upgrading to newer technology during or after your warranty period, please visit our device upgrade page.
Customers with Medicare insurance will likely have a different warranty length than our standard coverage. Please sign in to your account to check your warranty status.