Find your model number

Device: MiniMed 780G insulin pump

You may need your pump model number if you call 24-Hour Technical Support. There are two places to find the model number of your insulin pump:

  1. On the status screen on your pump.

  2. In your account.

To find your model number on the status screen of your pump:

  1. From the Home screen, press Select.*

  2. Select Status.

    Select Status screen

  3. Select Pump.

    Select Pump screen

  4. Scroll down until you see “Model” followed by “MMT” and a series of numbers and/or letters.

    Device Information screen

To find your model number in your account:

Your model number is located on your Devices webpage. Sign in to your account to access.

*Here’s a shortcut: Press the Up arrow from the Home screen to access the Status screen.

System support User guides and manuals