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MiniMed™ 770G System Support

MiniMed 770G System Support   >   Using the CareLink™ Connect App

Using the CareLink™ Connect App


Device: MiniMed 770G Insulin Pump

Once the patient has accepted your request to follow, you will see data from their device on the CareLink™ Connect app.

CareLink Connect screen

Home Screen Icons

The Home screen will display the therapy data and graph for the patient you are following. Tap the icons at the bottom of the screen to see more information.

Icon Description
therapy data icon Tap this icon to view therapy data. The most recent time that data was updated on the app is shown. New data may be available every 5 minutes.
event history icon Tap this icon to view the event history for the last 24 hours.
sensor glucose range icon Tap this icon to view the time a patient spent in and out of a set sensor glucose range for the last 24 hours.
view status icons icon Tap this icon to view the status icons from the connected insulin pump.

Reading the Sensor Glucose (SG) Graph

The SG graph shows the historical SG readings in a continuous white line for the last 24-hour period.

SG graph screen

The SG graph also shows the high and the low SG limits set on the connected insulin pump or CGM device. The lines may be straight or stepped, depending on whether the same limits are set for the entire day or different ones are set for different times of the day.

The SG value in the shield above the graph, indicates the latest SG reading received.

SG value

Trend arrows display the glucose trend and the rate at which the most recent SG values have risen or fallen.

SG value trend arrow

Above the SG value, the most recent time the data was updated on the app is shown. Tap on the refresh icon icon to manually refresh the data.

SG value received display

The time the SG value was received from the insulin pump is also shown. The time displayed on the SG graph and the event history reflects the time on the connected insulin pump or CGM device.

Viewing Event Markers and Therapy Events

Event markers and therapy events from the connected insulin pump or CGM device are shown on the SG graph. The time the event is displayed matches the actual time it occurred on the connected insulin pump or CGM device. Tap on an event marker in the graph to see the details.

event marker graph details

The following event markers may appear on the SG graph:

  • Insulin
  • BG readings
  • Meals
  • Exercise
  • Other information relevant to diabetes management

Tap on the SG trace line to view additional information.

A time change icon appears on the graph if the time has been changed on the connected insulin pump or CGM device. This includes daylight saving time and traveling across time zones. The time shown after the time change icon matches the actual time on the connected insulin pump or CGM device.

Notifications

Settings on the mobile device and in the CareLink™ Connect app will affect the notifications received. The notifications turned off icon icon may appear if certain notifications are turned off in the compatible mobile device or the CareLink™ Connect app settings.

Tap notifications history icon to view the notification history for the last 24 hours. If there are new notifications, a number appears on the icon.

notifications history screen

Tap on a notification to view additional information. New notifications appear with a blue dot next to them. Tap on mark all as read icon for the option to mark all as read.

Time in Range

Tap view time a patient spent in and out of a set SG range icon to view the time a patient spent in and out of a set SG range for the last 24 hours.

time in range screen

Viewing the Device Status Icons

Tap the view device status icons icon icon to view the status icons from the connected insulin pump.

The following table provides a general description of the status icons that may appear. The icon may appear with a question mark when the status represented on the icon is unknown.

Icon Name Icon Description
Insulin pump communication insulin pump communicating icon Indicates that the insulin pump is communicating with the supported patient app.
insulin pump not communicating icon Indicates that the insulin pump is not communicating with the supported patient app.
Calibration sensor fully calibrated icon Indicates the sensor is fully calibrated.
sensor calibration required icon Indicates that sensor calibration is required.
Sensor Life more than 24 hours of life remains icon Indicates more than 24 hours of life remains on the sensor.
sensor life has expired icon Indicates that the sensor life has expired.
Transmitter Communication transmitter is communicating icon Indicates that the transmitter is communicating with the connected insulin pump.
transmitter is not communicating icon Indicates that the transmitter is not communicating.
Reservoir insulin level in the reservoir is full icon Indicates that insulin level in the reservoir is full.
insulin level in the reservoir is empty icon Indicates that insulin level in the reservoir is empty.
Battery pump battery is full icon Indicates that the pump battery is full.
pump battery is empty icon Indicates that the pump battery is empty.