ALERT: Due to the inclement weather across much of the country, Medtronic deliveries are currently experiencing delays and there will be longer than normal hold times on the phone. Visit www.Diabetes.Shop if you need to place an order, get a sensor or belt clip replacement, or check the status of your supply order. X

MiniMed™ 770G System Support

MiniMed™ 770G System Support

MiniMed 770G System Support   >   Find Your Model Number

Find Your Model Number


Device: MiniMed 770G Insulin Pump

You may need your pump model number if you call 24-Hour Technical Support. There are two places to find the model number of your insulin pump:

  1. On the status screen on your pump.

  2. In your Diabetes.Shop account.

1. Look on the Pump Status Screen

The model number can be located on the Pump Status screen.

  1. Press Select to open the Main Menu.

  2. Select Status.

  3. Select Pump.

  4. Scroll down until you see “Model” followed by " MMT" and a series of numbers and/or letters..

    Look on the Pump Status Screen

2. Look in your Diabetes.Shop account.

Your model number is located on your Devices webpage. Sign in to your Diabetes.Shop account to access.