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MiniMed 630G System Support

MiniMed 630G System Support   >   Sensor Alerts, Alarms and Messages   >   Sensor Signal Not Found

Sensor Signal Not Found

Sensor signal not found. Did transmitter light blink when connected to sensor?

What has happened: The pump has still not received a signal from the transmitter.

Next steps

  • When you reconnected the transmitter to the sensor, did you see a blinking green light on the transmitter?
  • Select Yes or No and follow the instructions on the screen.

Sensor signal not found. See User Guide.

What has happened: After multiple attempts, the pump failed to detect the transmitter and is unable to receive sensor signal.

Next steps

  • Select OK to clear the alert.
  • Repeat the connection process. Remove the transmitter from the sensor for about ten seconds, and then reconnect it to the sensor.
  • It can take up to 15 minutes for your pump to find the sensor signal.
  • Move your pump closer to your transmitter to improve reception.
  • Make sure you are away from any electronic devices that might cause interference, such as cellular phones and other wireless devices.
  • If your pump still cannot find the sensor signal, call the 24 Hour Helpline for assistance.