InPen™ app notifications & alerts


What are notifications?

The InPen™ app will send criticial alerts and notifications to your smart device to notify you of important actions needed. Notifications will differ depending on whether you are connected to a Medtronic CGM or not.


When connected to a Medtronic CGM:

  • Missed Dose — this alert appears when the InPen app detects that the sensor glucose (SG) is rising quickly and there is no recent dose of rapid-acting insulin logged within the logbook.
  • Correct High Glucose – this alert appears when your glucose is above your glucose target and the dose calculator would recommend a correction dose of rapid-acting insulin to get you back to your set glucose target. This alert considers your current sensor glucose and any active insulin to determine if a correction dose is needed.
  • Long-acting Reminder – when no long-acting insulin has been recently logged, a reminder appears at your scheduled dose time that it is time to take your long-acting insulin dose.
  • Replace Cartridge Reminder – this reminder occurs 28 days after a cartridge is replaced to help you remember to replace your insulin.

When not connected to a Medtronic CGM:

  • Missed Dose — this alert occurs at the end of your configured meal time window when no rapid-acting insulin dose was logged within the set meal time window.
  • Check Glucose 2hrs After Dose – this reminder helps you remember to check your blood glucose after each rapid-acting insulin dose and at bedtime.
  • Long-acting Reminder – when no long-acting insulin has been recently logged, a reminder occurs at your scheduled dose time that it is time to take your long-acting insulin dose.
  • Replace Cartridge Reminder – this reminder occurs 28 days after a cartridge is replaced to help you remember to replace your insulin.


Setting up notifications and alerts


When connected to a Medtronic CGM:

  1. Tap Settings, then tap Notifications

    InPen support setting up notifications and alerts
  2. Enable Override Phone Settings to allow notifications to override your general phone settings.
  3. In the DAY TIME NOTIFICATIONS section, enter the following settings:
    • Under Day Starts At, enter the time to begin the day time notifications and the volume setting.
    • Enable Missed Dose to receive this notification.
    • Tap Correct High Glucose and set the threshold unit value.
    • Enable Long-acting Reminder to receive this notification.
  4. In the NIGHT TIME NOTIFICATIONS section, enter the following settings:
    • Under Night Starts At, enter the time to begin night time notifications and the volume setting,
    • Enable Missed Dose to receive this notification.
    • Tap Correct High Glucose and set the threshold unit value.
    • Enable Long-acting Reminder to receive alerts.
  5. Tap Back to exit the Notification settings screen.


When not connected to a Medtronic CGM:

  1. Tap Settings, then tap Notifications

    InPen support setting up notifications and alerts
  2. Enable Override Phone Settings to allow notifications to override your general phone settings.
  3. Enable Long-acting Reminder to receive this notification.
  4. Set volume for Long-acting Reminder notification.
  5. In the MISSED DOSE ALERTS section, set the hours of the mealtimes.
    • Enable Breakfast and set the typical time range you eat breakfast.
    • Enable Lunch and set the typical time range you eat lunch.
    • Enable Dinner and set the typical time range you eat dinner.
  6. Enable Check Glucose 2hrs After Dose to receive this notification.
  7. Turn ON Check Glucose at Bedtime and enter the time that you want to be reminded to check your blood glucose (BG) levels before going to sleep.
  8. Tap Back to exit the Notification settings screen.