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InPen™ System Support - InPen care

InPen™ System Support   >   InPen care

InPen care


Your InPen is designed to work accurately and safely, but you must still take good care of it. Here are some tips for caring for your InPen.

  • Handle it with care and do not drop it or knock it against hard surfaces.
  • Do not try to wash, soak, or lubricate your InPen as this may damage it.
  • Keep it away from direct sunlight, water, dust, and dirt.
  • Do not expose your InPen (without cartridge) to temperatures below 5 °C (41 °F) or higher than 40 °C (104 °F).
  • Do not try to repair a broken InPen. Contact us if your InPen is broken. It may be covered under warranty.
  • When an Insulin Cartridge is installed in your InPen, always store your InPen at room temperature.
  • Refer to your insulin manufacturer or literature for information on how to store the cartridges and how long to keep them.
  • Replace the needle after every use.
  • Do not store your InPen with the needle attached.
  • Do not store the InPen in a refrigerator.