Installing CareLink Uploader

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CareLink Personal software has a new way of uploading! This improved experience requires fewer updates and is easier to setup and use.

Pump connecting to CareLink Personal illustration

Uploading your device data to CareLink Personal software helps you understand more about your diabetes management and allows you to share your data with your healthcare professional.

The first step is to sign in to the CareLink Personal website.

CareLink Personal home screen

CareLink Personal login screen

Click on “How to Install Uploader”.

Install uploader screen

Then, click the download link in Step 2 to save the file to a folder that you can find, like your Downloads folder. Double-click on the downloaded file to start the installation. You may need to have full access to change your computer settings, also known as administrative rights. You may also be asked to enter your computer’s login password.

Install screen

On the first screen that pops up, select the language that is easiest for you to read.

Language selection screen

Select “Next” to begin the installation setup.

Begin installation setup screen

Then, select “Next” to continue and begin the installation.

Ready to install screen

When asked, make sure that your CareLink USB or meter are not plugged in and select “OK”.

Select OK screen

When the installation has completed select “Finish”. See our additional instructions on how to upload and review your reports.

Finish install screen

Now, you’re ready to upload your pump data.

Begin pump data upload screen