How do I take care of my pump?

1. Keep it secure: If your pump touches your skin, turn the buttons away from your body to reduce long term moisture exposure. Consider a waist pouch while exercising. 2. Gentle button pushing: When pushing the buttons on your pump, use the side or pad of your finger. Try to avoid sharp objects like keys or the tips of long or acrylic fingernails.

How do I set a Temporary Basal rate?

The Temporary (Temp) Basal rate feature for use in Manual Mode, lets you immediately increase or decrease your basal insulin for the period of time (duration) that you set. It is often used for exercise and sick days. A Temp Basal can be set in either Percent (delivers a percent of the current basal rate) or by Rate (delivers the amount that you enter).

Do I need to remove my Guardian™ sensor for an X-ray/CT scan/MRI?

Yes, it is recommended that you remove your sensor and transmitter to avoid any damage. Once the testing is complete, you can insert a new sensor.

Can I shower and swim with the sensor and transmitter?

After the transmitter and sensor are connected, they form a waterproof seal to a depth of 8 feet (2.4 meters) for up to 30 minutes. You can shower and swim without removing them. Sensor readings may not be transmitted from the sensor to the pump while in water.

About Medtronic frequently asked questions

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How does Medtronic handle product security?
How do I access Healthcare Professional resources?
How do I access Medtronic Diabetes Digital University (MDDU)?
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Where can I find company resources for employees?
Who is the president of Medtronic Diabetes?

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Where can I find investor information?

Review Medtronic investor information.

How does Medtronic handle product security?

At Medtronic, nothing is more important than the safety of our patients. Medtronic designs and manufactures our lifesaving medical technologies to be as safe and secure as possible. Our Global Product Security Office continuously monitors the evolving product and cybersecurity landscape to address vulnerabilities, and takes action to protect patients through a coordinated disclosure process.

Medical devices are potential targets of cyberattacks, and we anticipate those risks to increase and evolve over time. We continuously monitor the ongoing security of our products and operations and take appropriate action to address vulnerabilities.

Read about product security.

How do I access Healthcare Professional resources?

Visit our website for Healthcare Professionals for more information and resources about diabetes therapies and products.

How do I access Medtronic Diabetes Digital University (MDDU)?

Medtronic Diabetes Digital University (MDDU) provides access to a variety of online courses for healthcare professionals, including nurses, dietitians, diabetes care and education specialists, pharmacists, and physicians who want to learn more about Medtronic Diabetes products and therapies.

Learn more about MDDU.

How do I apply for a job at Medtronic?

Find open job listings on our careers webpage.

Where can I find company resources for employees?

Medtronic employees should visit Inside Medtronic for company resources. (Medtronic team members only; login required.)

Who is the president of Medtronic Diabetes?

Que Dallara serves as Executive Vice President and President for the Diabetes Operating Unit (OU). In this role, Que is responsible for the overall strategic direction of the Diabetes OU and its day-to-day global operations.

Que joined Medtronic in May 2022.

Learn about the Executive Leadership team.