CareLink™ Personal software maintenance is scheduled for March 23, 2024, at 8:00 AM PT and will be unavailable for 6 hours. You will need to log back in to restore connectivity following this maintenance.
Contact
We are here to assist you with the support you may need every step of the way. We offer detailed information about common areas of interest on our website. Please take a look at the options below.
Looking for something else?
Contact us via phone
1-800-646-4633 (toll-free)
Phone menu options
1
Product Assistance Software Assistance (24 hours a day, 365 days a year)
2
Order Supplies Check Order Status Update Insurance Information (Monday - Friday, 8:00 a.m. to 6:00 p.m. Central Time)
3
Insulin Pump, CGM and Smart Pen Upgrade or Check Status of Recent Device Order (Monday - Friday, 8:00 a.m. to 7:00 p.m. Central Time)
4
Payments and Billing (Monday - Friday, 8:00 a.m. to 6:00 p.m. Central Time)
5
Returns and Exchanges (Monday - Friday, 8:00 a.m. to 6:00 p.m. Central Time)