CareLink Software is getting a refresh!

Did you know CareLink Personal software allows you to view your pump and/or CGM data whenever you like? And it’s not just for discussing with your healthcare team—these reports can be helpful in providing important information for you, too. CareLink Personal software helps people manage their diabetes by converting data from their insulin pump, continuous glucose monitor, and/or blood glucose meters into easy-to-understand insights about their sugar levels that help empower therapy decisions. We’ve made some recent improvements based on feedback from the community and we’re excited to share them with you.
So what’s new? Check out this video for more info.
- CareLink Personal software now has an updated user interface design with:
- A modern new look
- A shorter account creation process and a more streamlined login experience
- The ability to easily access your profile, account information, and preferences at any time from the top right menu
- We’ve also worked to simplify reports so they’re easier to understand and access.
- Once logged in, click the star button next to reports you use frequently to add them to your favorites.
- Choose a date range and a comparison period to see how your glucose trends are changing over time.
- It’s even easier to share data with care partners and your healthcare team.
- You can quickly manage all your data sharing preferences in the “Data Sharing” tab.
- Easily view any care partners, healthcare professionals, and clinics who are able to view your data.
- Care partners and healthcare providers can create their own CareLink accounts and send you a data sharing request to view your information. You can accept, reject, or even pause their ability to view your data.
- We’ve also expanded CareLink Personal software to be compatible with even more devices, operating systems, and browsers for use across all your devices.
- To see if your device or operating system is compatible, click here to learn more.
It is now even easier to upload your data. Once you install the CareLink uploader (or update, if you already have it installed), you’ll be able to take advantage of all the improvements below. And if you’re using Guardian Connect CGM or the MiniMed 770G system with the MiniMed Mobile app, your data will be automatically uploaded to CareLink software! If you’re not using the MiniMed Mobile app or are still using a Paradigm 500- or 600-series insulin pump, here are some enhancements you might find helpful:
- Improved device detection for easier pairing
- Auto-detection: The CareLink uploader automatically scans for the CareLink USB, blue adapter, or linking meter. It only takes a few seconds to detect the new device.
- More reliable connection: We’ve made updates to decrease the number of failed uploads.
- New guided flow and error messages for a faster process
- Stepwise flow with clearer instructions: The CareLink uploader has been updated with new screens and instructions designed based on feedback from real people.
- Error messages: The new CareLink uploader error messages highlight the root cause of errors and suggests solutions to help troubleshoot.
Interested in checking out this new look and added functionality for yourself? Check it out at https://carelink.minimed.com/ to see the new and improved experience. Visit the CareLink Personal Software support page if you need help logging in, learning how to interpret reports, or have more questions. Happy reporting!
Important Safety Information
The CareLink™ software is intended for use as a tool to help manage diabetes. The purpose of the software is to take information transmitted from insulin pumps, glucose meters and continuous glucose monitoring systems, and turn it into CareLink™ reports. The reports provide the information that can be used to identify trends and track daily activities – such as carbohydrates consumed, meal times, insulin delivery, and glucose readings. NOTE: CareLink™ report data is intended for use as an adjunct in the management of diabetes only and NOT intended to be relied upon by itself. Patients should consult their healthcare providers familiar with the management of diabetes prior to making changes in treatment. For more details, please consult https://www.medtronicdiabetes.com/important-safety-information and the appropriate CareLink™ User Guide at https://www.medtronicdiabetes.com/download-library.
Tags: 670G, 770G, auto mode, blood sugar, calibration, CareLink, CareLink Personal, CareLink uploader, diabetes, Guardian Connect, guardian sensor, minimed, minimed 670g, MiniMed 770G, T1D, T2D, tips, type 1 diabetes, upload, uploader
I am using the new software after many months of not uploading data with the earlier version. I am having trouble generating a dashboard report, it says “report could not be generated because no compatible data is available in the selected data range”. The screen shows “green” for the days selected, I tried different number of days It generates the same error even if I select old data when I was able to generate a dashboard with the old software, or days for which I can get a daily report. I find the dashboard report the most useful one, how can I generate it? I use a 670g pump and Guardian sensors, with automode.
I’m sorry you’re having trouble, but our technical support team would be happy to look into this with you. Please give them a call at your convenience at 800.646.4633, option 1.
why the massage appears
while uploading new device
blur adapter not found
i tried x-times but during class for XXXX it worked on other notebook but now on my pc it is not working
plz help
Thank you for reaching out and I am sorry you are having trouble. We are the US team, but please check here http://bit.ly/1ce3pEc for local contacts who’d be happy to look into this for you.
Have Medtronic pump for years, best thing I have done since being diabetic, 42 plus years.
Thanks Medtronic Looking forward to checking on Medtronic CGM.
These pumps have been great for me. I use to roller payer and my A1c was always high. Now I’ve gotten all of it down. Love these pumps
First bullet under item 2 should be star button, not start.
Thanks, Hal. We’ve updated our post.