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Alert: Product and Recall Notices8 Tips For Getting The Most Out Of MiniMed Connect
If you’re currently using MiniMed Connect, the first and only system that lets you see pump and sensor information on your smartphone, here are some tips to help you get the most out of the product.
1. Know what you need to get started
MiniMed Connect requires three components to work – your pump, the uploader, and a smartphone for the person with diabetes. For the smartphone, a free app can be found in the Apple App Store by searching “MiniMed Connect”. Currently the app works with iPhone® (4S or newer) or iPod Touch® (4th generation or newer). Care givers can view loved ones health data from any internet-enabled device.
2. Keep your pump and uploader near each other
To ensure your data is continuously being sent to the app and to CareLink, keep your uploader within 6 feet of your insulin pump. Consider putting the uploader on your keychain, in your pocket, or tucked away in the BG meter case you carry with you. The iPhone or iPod touch that the uploader is paired to only needs to be within 20 feet of the uploader.
3. Add MiniMed Connect to your Notification Center
The Notification Center on your iPhone or iPod Touch can be used to view your sensor glucose value, rate of change, and time stamp of your last sensor glucose reading without having to open up the MiniMed Connect app or unlock your device! Read page 17 in the user guide for steps on how to add this feature.
4. Charge your uploader daily
Your MiniMed Connect uploader device has a battery life of about 24 hours. Get in the habit of charging your uploader daily. It takes about three to five hours to fully charge the uploader, so you may want to charge it while you’re sleeping. Keep the uploader close to your pump and paired iPhone or iPod Touch while charging, so your information can continue to sync.
5. Know there will be a delay with new iOS compatibility
Medtronic tests the MiniMed Connect app with each new version of iOS to ensure all app functions continue to work as intended. Because we can’t fully test each new iOS update until Apple releases the final version, there will typically be a delay until we can complete our testing. The MiniMed Connect app is currently compatible with the iPhone (4S and newer) and iPod Touch (4th generation and newer), and we’re pleased to announce that we have fully tested and certified the MiniMed Connect app for use with iOS 9.2 and 9.2.1. The MiniMed Connect team has worked hard to complete this work as soon as possible after the release of iOS 9.2.1. We are committed to continuing to test and certify MiniMed Connect with future iOS updates shortly after they are released.
If you update iOS before MiniMed Connect has been updated, you may see the message below. You can tap “OK” and continue to use all MiniMed Connect functionality, although it is possible that information is displayed differently than originally intended.
6. Know what “Temporary Weak Signal” means
You may experience a temporary Weak Signal alert while the MiniMed Connect app is uploading data to CareLink Connect. This upload happens nightly, and anytime you click on Upload Now in the app. This weak signal can last anywhere from five to 90 minutes, depending on the amount of data being transmitted since the last upload. The alert should resolve itself once the upload is complete.
7. Remember care partners can use any web-enabled device
The uploader will only send information to one MiniMed Connect app, so only the actual pump user will have the uploader device and app. Currently, there is not a MiniMed Connect app for care partners to install on their devices. Care partners can view the device data by logging into the pumper’s CareLink Personal account on any web-enabled device or computer, including Android devices and iPads ( even though these are not currently compatible with the patient app). Of course, care partners can also receive updates through text message alerts set up by the user.
8. Set up text message notifications through CareLink Personal, not your app
Follow these steps to set up text message notifications for your care partners:
- Log in to your CareLink Personal Account
- Click on the “CareLink Connect” tab
- Click on “Set up notifications” in the top left hand corner
- Add the desired contact name and phone number, and select the notifications you would like to send to them
- Click “save”
To view more information about setting up and using MiniMed Connect, please consult your MiniMed Connect user guide or visit our website FAQs. If you’re happy with your experience using MiniMed Connect, leave a review on the app store!
Happy uploading!
IMPORTANT SAFETY INFORMATION
MiniMed Connect is intended to provide a secondary display of CGM and insulin pump information on a suitable consumer electronic device to care partners and users of a MiniMed 530G system or Paradigm REAL-Time Revel system for the purposes of passive monitoring.
MiniMed Connect is not intended to replace the primary display of continuous glucose monitoring and insulin pump information on the primary display device. All therapy decisions should be based on blood glucose measurements obtained from a blood glucose meter.
Please visit http://www.medtronicdiabetes.com/important-safety-information for complete safety information.
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About Author
Naomi Kingery
Customer Experience DesignerNaomi Kingery Ruperto, also known as The Diabetic Diva®, was diagnosed with diabetes at the age of 12. Through the years she has used her voice in the diabetes community as a blogger and the author of the Sugar Free Series, which includes Sugar Free Me, Sugar Free Teens, Sugar Free Support, and Sugar Free Journey. Her personal connection with Medtronic began in 2002 when she received her first MiniMed® insulin pump. And in 2009 she chose to build a career at Medtronic because of her passion towards the Medtronic Mission. Naomi works on the Customer Experience team representing the voice of the diabetes community every day. Outside of work, she loves her family, her church, her bulldog, and the color pink!
minimed connect app not available now? I can’t see it in AppStore or PlayMarket
Hi, Sehrhii. Yes, the MiniMed Connect app is available for both Android and Apple and can be found here https://apple.co/2P5gCX5 or https://bit.ly/3gbkv8W
I love my minimed connect uploader . I am sorry it is not available any more. I loved being able to check my BG, see how much insulin was in my reservoir, find out the status of my battery, with a quick glance at my iPhone. Everyone thought I was just checking for an email or text. I am still using my minimed connect even though it no longer keeps a charge. I plug it in in different locations of the house, in the pickup and in our ATV. It isn’t as good but it is better than doing without. Any suggestions ?
So does the uploaded/connect is that the same thing? Work with iPhone 8? Also Apple Watch? If so which versions as going soon to buy a watch? Also have the 670G pump does it work with that? Not even sure if there are different watches maybe there is only 1 version? CGM is a guardian. Just want to make sure all 4 devices work with each other. Apple Watch, 670G, CGM Guardian, iPhone 8.
Hi Kelly, at this time we are no longer selling MiniMed Connect. Based on customer feedback, the decision has been made to focus on future ways to bring connected solutions to people with diabetes including connectivity directly into our pump and CGM systems. Currently, the MiniMed 670G system does not connect with a phone or watch. We do realize connectivity benefits are important and we have a team working hard to bring this to our insulin pump systems.
Does the MiniMed system connect to Apple Watch?
Megan, great question! At this time, it does not, but we have heard this request before. We understand how important it is to be able to view your data on devices that fit your lifestyle and we have a team hard at work on making these features available. I don’t have a timeline to share, but we will let you when more information is available.
I wish someone would buy me an iPhone someday.
Just received my minimed connect yesterday and I already love it!! Just wanted to know if it’s save to put thru xray machine at airport? Does anyone have any ideas on how to carry it other than your key chain or pocket?
Thanks.
Hi Lizzette, you should be fine to put the MiniMed Connect uploader through the x-ray at the airport. We do recommend turning off the uploader when boarding the aircraft. Because MiniMed Connect is an RF device it is not certified for operation aboard an aircraft. If you’re traveling internationally, be aware that there may be internal data fees since the MiniMed Connect will be uploading data periodically and daily to CareLink.
In answer to why it is worthwhile, when working or in a meeting it is much easier to review my blood glucose on my phone than remove my pump from my belt to read and then snake the tubing back in.
I hope ” soon” wasnt mentioned in the fall posting 🙂 .
my question is whats the point of spending 200 plus dollars on this uploader. I can see the trends on my pump already. All i have to do is plug my BG monitor and have my pump near my pc to upload it to carelink,, nither of those do i need to charge daily. Ive asked others who have it and use and apple phone and i just dont get it. Without a corporate spin can you explain WHY i would want this, because im not seeing its use
Hi Kevin, many who use MiniMed Connect enjoy the benefit of being able to discreetly view their insulin pump and CGM data conveniently on their smartphone without having to pull out their pump. Also, care parters, family, and other loved ones are able to see your information remotely by using your CareLink account. Parents of kids who are away at school and people who live alone are among those who have expressed value in this product. The price of MiniMed Connect is $99. If you have additional questions or would like to speak to someone who uses MiniMed Connect every day, please let me know. I’d be happy to connect you with someone.
For our family, the “why” is: I, as the caregiver, can know at any time, anywhere, what my wife’s IG is, as well as trends and active insulin. The app texts my phone with out of range IGs (200). At least, that’s how it’s supposed to work. If she doesn’t clear the “approaching hi/low limit” alarm on her pump, I won’t get the more important message that she HAS crossed the line, nor the “threshold suspend” text. Also, the app has a tendency to just quit any old time (as often as 7 times in 3 days), which negates the expectation of the caregiver that “no news is good news “.
To clarify: “out of range” was supposed to be followed by (less than 100, more than 200)
Naomi,
Thank you for sharing these tips. While I can see how they can help existing MiniMed Connect users, I am not able to benefit from them.
When MiniMed Connect was announced last year, the Android version is supposed to be released during Fall 2015. However, it’s already February, 2016, many months after Fall 2015, and still no Android version. No matter how much I wish to purchase MiniMed Connect for Android, it is still unavailable.
Can you shed some light on what’s causing the delay? Is there a new tentative release date for MiniMed Connect for Android?
Aileen, we hear you and I’m sorry for the delay. I cannot comment on a specific date but please know that we’re working hard on the Android version and it will be available soon.
I am also anxious to use your system, but I also have an android and are hoping the system for androids is release real soon. 2/5/2016