If you’re currently using MiniMed Connect, the first and only system that lets you see pump and sensor information on your smartphone, here are some tips to help you get the most out of the product.
1. Know what you need to get started
MiniMed Connect requires three components to work – your pump, the uploader, and a smartphone for the person with diabetes. For the smartphone, a free app can be found in the Apple App Store by searching “MiniMed Connect”. Currently the app works with iPhone® (4S or newer) or iPod Touch® (4th generation or newer). Care givers can view loved ones health data from any internet-enabled device.
2. Keep your pump and uploader near each other
To ensure your data is continuously being sent to the app and to CareLink, keep your uploader within 6 feet of your insulin pump. Consider putting the uploader on your keychain, in your pocket, or tucked away in the BG meter case you carry with you. The iPhone or iPod touch that the uploader is paired to only needs to be within 20 feet of the uploader.
3. Add MiniMed Connect to your Notification Center
The Notification Center on your iPhone or iPod Touch can be used to view your sensor glucose value, rate of change, and time stamp of your last sensor glucose reading without having to open up the MiniMed Connect app or unlock your device! Read page 17 in the user guide for steps on how to add this feature.
4. Charge your uploader daily
Your MiniMed Connect uploader device has a battery life of about 24 hours. Get in the habit of charging your uploader daily. It takes about three to five hours to fully charge the uploader, so you may want to charge it while you’re sleeping. Keep the uploader close to your pump and paired iPhone or iPod Touch while charging, so your information can continue to sync.
5. Know there will be a delay with new iOS compatibility
Medtronic tests the MiniMed Connect app with each new version of iOS to ensure all app functions continue to work as intended. Because we can’t fully test each new iOS update until Apple releases the final version, there will typically be a delay until we can complete our testing. The MiniMed Connect app is currently compatible with the iPhone (4S and newer) and iPod Touch (4th generation and newer), and we’re pleased to announce that we have fully tested and certified the MiniMed Connect app for use with iOS 9.2 and 9.2.1. The MiniMed Connect team has worked hard to complete this work as soon as possible after the release of iOS 9.2.1. We are committed to continuing to test and certify MiniMed Connect with future iOS updates shortly after they are released.
If you update iOS before MiniMed Connect has been updated, you may see the message below. You can tap “OK” and continue to use all MiniMed Connect functionality, although it is possible that information is displayed differently than originally intended.
6. Know what “Temporary Weak Signal” means
You may experience a temporary Weak Signal alert while the MiniMed Connect app is uploading data to CareLink Connect. This upload happens nightly, and anytime you click on Upload Now in the app. This weak signal can last anywhere from five to 90 minutes, depending on the amount of data being transmitted since the last upload. The alert should resolve itself once the upload is complete.
7. Remember care partners can use any web-enabled device
The uploader will only send information to one MiniMed Connect app, so only the actual pump user will have the uploader device and app. Currently, there is not a MiniMed Connect app for care partners to install on their devices. Care partners can view the device data by logging into the pumper’s CareLink Personal account on any web-enabled device or computer, including Android devices and iPads ( even though these are not currently compatible with the patient app). Of course, care partners can also receive updates through text message alerts set up by the user.
8. Set up text message notifications through CareLink Personal, not your app
Follow these steps to set up text message notifications for your care partners:
- Log in to your CareLink Personal Account
- Click on the “CareLink Connect” tab
- Click on “Set up notifications” in the top left hand corner
- Add the desired contact name and phone number, and select the notifications you would like to send to them
- Click “save”
To view more information about setting up and using MiniMed Connect, please consult your MiniMed Connect user guide or visit our website FAQs. If you’re happy with your experience using MiniMed Connect, leave a review on the app store!
IMPORTANT SAFETY INFORMATION
MiniMed Connect is intended to provide a secondary display of CGM and insulin pump information on a suitable consumer electronic device to care partners and users of a MiniMed 530G system or Paradigm REAL-Time Revel system for the purposes of passive monitoring.
MiniMed Connect is not intended to replace the primary display of continuous glucose monitoring and insulin pump information on the primary display device. All therapy decisions should be based on blood glucose measurements obtained from a blood glucose meter.
Please visit http://www.medtronicdiabetes.com/important-safety-information for complete safety information.
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, glucose monitoring system
, MiniMed Connect