Want to learn more…

Why should I use CareLink™ Personal software?

Understanding the effects of insulin dosage, eating habits, exercise routine, and medication on glucose levels is the key to improving your diabetes control. Seeing this cause-and-effect relationship in chart, graph, and table formats allows you to better identify patterns and problems that will help you figure out the root cause of your low and high blood glucose levels. With CareLink Personal software, you are empowered to effectively maximize your therapy by working with your healthcare professional to reach your individual goals.

As an added benefit, CareLink Personal software is integrated with CareLink Pro software for healthcare providers. You can easily and quickly upload your latest device data to our secure site, and if your provider has CareLink Pro software, he/she can download your device data in advance of your office visit. As a result, you and your healthcare provider can focus on getting the best results during office visits.

How much does CareLink Personal software cost?

While CareLink Personal software is provided at no additional cost, separate purchase of a connectivity device is required.

How do I access CareLink Personal software?

Go to http://carelink.medtronicdiabetes.com

What do I need in order to get started using CareLink Personal software?

• Access to a personal computer running Windows^® 2000, XP, or Vista
• A reliable Internet connection
• Microsoft^® Internet Explorer version 5.5 (SP2) or higher
• Adobe^® Reader™ version 5.0 or higher
• A connectivity device, such as a CareLink USB device

What if I have more questions about using the software or the connectivity devices?

• Refer to "Getting Started" guide to CareLink Personal software (PDF)
• Contact the Medtronic Diabetes 24-Hour HelpLine at 1-866-948-6633 (toll-free), Option 1.

Is my medical and personal information secure?

CareLink Personal software complies with the strictest privacy regulations in the world, including HIPAA guidelines. The system also uses Secure Sockets Layer (SSL), a data encryption technology, which ensures that data is unreadable during the transfer.

Storing data in CareLink Personal software is often safer than storing it on a home computer system that is connected to the Internet. We use a three-tier architecture that puts the data behind three separate firewalls.

How long does it take to upload data?

Frequent data uploading (i.e. every two-four weeks) will provide uploads in about 2-4 minutes depending upon frequency of use of the insulin pump and CGM features.

How do I create reports?

From the main Reports page, select a report from the menu on the left-hand side of the screen. Select the date or date range for the report and click the Go button. Your report is displayed as a PDF file in a separate window.

Can I still use CareLink Personal software even if I don't use the MiniMed Paradigm REAL-Time System?

Yes, CareLink Personal software supports a number of third-party meters.