If you are using a Mozilla® Firefox® browser, Firefox has ended support for Java in March 2017. CareLink® Personal software uses Java plugins to upload data from Medtronic supported medical devices, such as the insulin pumps. Please click here for more information, or contact Customer Support if you have questions.
Yesterday (Tuesday, June 13), you may have experienced a delay in generating CareLink reports in the U.S. The problem was identified and has been fixed. We’d like to assure you that no patient data was impacted. We apologize for any inconvenience this has caused, and thank you again for your patience while we resolved this technical issue.